• 2024
    • A1
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    Patient versus person centeredness : embracing different perspectives Ellen Pipers UGent, Melissa De Regge UGent, Jochen Bergs, Sara Leroi-Werelds, Katrien Verleye UGent and Sandra Streukens (2024) JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT. 38(3). p.430-446
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    The transformative potential of AI-enabled personalization across cultures Khalid Mehmood UGent, Katrien Verleye UGent, Arne De Keyser UGent and Bart Larivière UGent (2024) JOURNAL OF SERVICES MARKETING. 38(6). p.711-730
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    Organizational practices to co-create value with family members engaged in service journeys of their loved ones Katrien Verleye UGent and Sofie Holvoet (2024) JOURNAL OF SERVICE THEORY AND PRACTICE. 34(2). p.319-340
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    • journalArticle
    Pushing forward the transition to a circular economy by adopting an actor engagement lens Katrien Verleye UGent, Arne De Keyser, Néomie Raassens, Alex A. Alblas, Fernando Lit UGent and Josephina C. C. M. Huijben (2024) JOURNAL OF SERVICE RESEARCH. 27(1). p.69-88
  • 2023
    • A1
    • journalArticle
    Pathways to service system smartness for firms Bieke Henkens UGent, Katrien Verleye UGent, Bart Larivière UGent and Helen Perks (2023) JOURNAL OF SERVICE RESEARCH. 26(4). p.521-541
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    • journalArticle
    Piloting personalization research through data-rich environments : a literature review and future research agenda Khalid Mehmood UGent, Katrien Verleye UGent, Arne De Keyser and Bart Larivière UGent (2023) JOURNAL OF SERVICE MANAGEMENT. 34(3). p.520-552
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    Realizing the economic and circular potential of sharing business models by engaging consumers Marie-Julie De Bruyne UGent and Katrien Verleye UGent (2023) JOURNAL OF SERVICE MANAGEMENT. 34(3). p.493-519
  • 2022
    • A1
    • journalArticle
    Role of social and app-related factors in behavioral engagement with mHealth for improved well-being among chronically ill patients : scenario-based survey study Freek Van Baelen UGent, Melissa De Regge UGent, Bart Larivière UGent, Katrien Verleye UGent, Sam Schelfout UGent and Kristof Eeckloo UGent (2022) JMIR MHEALTH AND UHEALTH. 10(8).
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    • journalArticle
    Communication in service ecosystems through value propositions : dilemmas and future research avenues Katrien Verleye UGent and Bryan Reber (2022) JOURNAL OF SERVICE MANAGEMENT. 33(4/5). p.578-588
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    • journalArticle
    Product-service systems : a customer engagement perspective in the fashion industry Fatima Khitous, Andrea Urbinati and Katrien Verleye UGent (2022) JOURNAL OF CLEANER PRODUCTION. 336.