Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: parent exact "JOURNAL OF SERVICE THEORY AND PRACTICE" Add to list Journal Article A1 Exploring the role of time in service : a mapping review based on temporal orientations and their cognitive actions Selien Vancaillie (UGent) , Paul Gemmel (UGent) , Linda Alkire, Melissa De Regge (UGent) , Berthold Rudy Meijboom (UGent) and Raymond Fisk (2025) JOURNAL OF SERVICE THEORY AND PRACTICE. 35(5). p.901-925 Add to list Journal Article A1 open access Organizational practices to co-create value with family members engaged in service journeys of their loved ones Katrien Verleye (UGent) and Sofie Holvoet (2024) JOURNAL OF SERVICE THEORY AND PRACTICE. 34(2). p.319-340 Add to list Journal Article A1 open access Engaged customers as job Resources or demands for frontline employees? Katrien Verleye (UGent) , Paul Gemmel (UGent) and Deva Rangarajan (2016) JOURNAL OF SERVICE THEORY AND PRACTICE. 26(3). p.363-383