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- 2014
- On the barriers for local government releasing open data
- 2010
- Systematic evaluation of public participation projects: analytical framework and application based on two Belgian neighborhood watch projects
- Minding the gap: applying a service marketing model into government policy communications
- 2009
- The influence of warning messages on the public's perception of substance use: a theoretical framework
- User-centered E-Government in practice: a comprehensive model for measuring user satisfaction
- 2008
- Showing results? An analysis of the perceptions of internal and external stakeholders of the public performance communication by the Belgian and Dutch Railways
- 2007
- Communication management in the public sector: consequences for public communication about policy intentions