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Embarking on a smart journey : engaging frontline employees as boundary spanners in smart service systems
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- Conference Paper
- C3
- open access
Sharing our time : exploring intersubjective time in service research
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- Conference Paper
- C3
- open access
Sufficiency for sustainability : a matter of reflexivity and servitization?
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- Conference Paper
- C3
- open access
Seeing eye to eye? Aligning the view of providers and customers on circular business models for smart service systems
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The transformative potential of AI-enabled personalization
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Actor engagement in the circular economy : a motivation-opportunity-ability (MOA) perspective