Ghent University Academic Bibliography

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(im)personalization in German and English negative online reviews : contrasts, comparisons, and cognitive implications

Bridgit Corinne Fastrich (UGent)

(2024) INTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION. 61(1). p.39-69
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- Journal Article
- A1
- open access
'Jerry was a terrific host!' 'You were a brilliant guest!' : reciprocal compliments on Airbnb

Irene Cenni (UGent) and Camilla Vásquez

(2023) PRAGMATICS AND SOCIETY. 14(1). p.117-142
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- Journal Article
- A2
- open access
Namedropping en canonconstructie in de literatuurkritiek van oude en nieuwe gatekeepers over Takis Würgers 'Stella' en Karen Köhlers 'Miroloi'

Lore De Greve (UGent) and Gunther Martens (UGent)

(2023) CAHIER VOOR LITERATUURWETENSCHAP. 14. p.113-137
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- Journal Article
- A1
- open access
How effective is expressive? Consumer perceptions of new vernacular features in Facebook webcare responses

Mathias Seghers (UGent) , Bernard De Clerck (UGent) and Chloé Lybaert (UGent)

(2022) LINGUA. 272.
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- Journal Article
- A1
- open access
Valence and attribute repetition in negative sets of online reviews : (when) can positive reviews overcome negative ones?

Ana Isabel Lopes, Nathalie Dens and Patrick De Pelsmacker (UGent)

(2022) JOURNAL OF ELECTRONIC COMMERCE RESEARCH. 23(1). p.1-12
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- Journal Article
- A1
- open access
Exploring the impact of platforms' affordances on the expression of negativity in online hotel reviews

Nicolas Ruytenbeek (UGent) , Marie Verschraegen and Sofie Decock (UGent)

(2021) JOURNAL OF PRAGMATICS. 186. p.289-307
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When form deviates from the norm : attitudes towards old and new vernacular features and their impact on the perceived credibility and usefulness of Facebook consumer reviews

Mathias Seghers (UGent) , Bernard De Clerck (UGent) and Chloé Lybaert (UGent)

(2021) LANGUAGE SCIENCES. 87.
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Managing organizational attractiveness after a negative employer review : company response strategies and review consensus

Marieke Carpentier and Greet Van Hoye (UGent)

(2021) EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY. 30(2). p.274-291
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Which cues influence the perceived usefulness and credibility of an online review? A conjoint analysis

Ana Isabel Lopes, Nathalie Dens, Patrick De Pelsmacker (UGent) and Freya De Keyzer (UGent)

(2021) ONLINE INFORMATION REVIEW. 45(1). p.1-20
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The impact of text valence, star rating and rated usefulness in online reviews

Patrick De Pelsmacker (UGent) , Nathalie Dens and Alona Kolomiiets

(2018) INTERNATIONAL JOURNAL OF ADVERTISING. 37(3). p.340-359

Academic Bibliography

(im)personalization in German and English negative online reviews : contrasts, comparisons, and cognitive implications

'Jerry was a terrific host!' 'You were a brilliant guest!' : reciprocal compliments on Airbnb

Namedropping en canonconstructie in de literatuurkritiek van oude en nieuwe gatekeepers over Takis Würgers 'Stella' en Karen Köhlers 'Miroloi'

How effective is expressive? Consumer perceptions of new vernacular features in Facebook webcare responses

Valence and attribute repetition in negative sets of online reviews : (when) can positive reviews overcome negative ones?

Exploring the impact of platforms' affordances on the expression of negativity in online hotel reviews

When form deviates from the norm : attitudes towards old and new vernacular features and their impact on the perceived credibility and usefulness of Facebook consumer reviews

Managing organizational attractiveness after a negative employer review : company response strategies and review consensus

Which cues influence the perceived usefulness and credibility of an online review? A conjoint analysis

The impact of text valence, star rating and rated usefulness in online reviews

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