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The impact of employee empathy on brand trust in organizational complaint response emails : a closer look at linguistic realization
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- Journal Article
- A1
- open access
Assessment of different cooling techniques for reduced mechanical stress in the windings of electrical machines
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- Journal Article
- A1
- open access
Cue competition and incidental learning : no blocking or overshadowing in the colour-word contingency learning procedure without instructions to learn
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- Journal Article
- A1
- open access
The contextual malleability of approach-avoidance training effects : approaching or avoiding fear conditioned stimuli modulates effects of approach-avoidance training
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- Journal Article
- A1
- open access
Mechanisms underlying effects of approach-avoidance training on stimulus evaluation
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The Implicit Relational Assessment Procedure (IRAP) as a measure of self-forgiveness: the impact of a training history in clinical behavior analysis
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- Journal Article
- A1
- open access
Practical issues for the implementation of survivability and recovery techniques in optical networks
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- Journal Article
- A1
- open access
Systematic reflection: implications for learning from failures and successes
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- Conference Paper
- C1
- open access
Narratives of an outsourced information systems failure in a small enterprise
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- Miscellaneous
- open access
Replication is more than hitting the lottery twice