Ghent University Academic Bibliography

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The use of implicit measures in service research : why, how, when and what is the way forward?

Nanouk Verhulst, Hendrik Slabbinck (UGent) , Kim Willems and Malaika Brengman

(2025) JOURNAL OF SERVICES MARKETING. 39(1). p.4-19
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- Journal Article
- A1
- open access
Well-being policies and applicant attraction : the mediating role of employer brand personality

Lucas Dierickx (UGent) , Greet Van Hoye (UGent) , Gosia Kozusznik (UGent) and Hira Kanwal (UGent)

(2025) GERMAN JOURNAL OF HUMAN RESOURCE MANAGEMENT-ZEITSCHRIFT FUR PERSONALFORSCHUNG. 39(1). p.57-92
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- Miscellaneous
- open access
European Court of Human Rights : Aghajanyan v. Armenia

Dirk Voorhoof (UGent)

(2024) IRIS (ENGLISH ED. ONLINE).
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- Miscellaneous
- open access
European Court of Human Rights : Gümüş v. Türkiye

Dirk Voorhoof (UGent)

(2024) IRIS (ENGLISH ED. ONLINE).
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The European Participation Index (EPI) and inequality : a multi-dimensional cross-national comparative measure of worker participation

Stan De Spiegelaere (UGent) and Sigurt Vitols

(2024) TRANSFER-EUROPEAN REVIEW OF LABOUR AND RESEARCH. 30(2). p.143-160
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A systematic literature review on service robot attributes and organizational climate’s role

Dhyana Paramita (UGent) , Amy Van Looy (UGent) and Peter Vlerick (UGent)

(2024) DISRUPTIVE INNOVATION IN A DIGITALLY CONNECTED HEALTHY WORLD, I3E 2024. In Lecture Notes in Computer Science 14907. p.260-271
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Social and economic exchange relationships and performance contingency : differential effects of variable pay and base pay

Bard Kuvaas, Lynn Shore (UGent) , Robert Buch and Anders Dysvik

(2020) INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT. 31(3). p.408-431
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How can hospitals engage their current employees in the recruitment of qualified nurses? A referral bonus and self-determination perspective

Sara Stockman, Greet Van Hoye (UGent) and Edwin A. J. van Hooft

(2020) JOURNAL OF ADVANCED NURSING. 76(11). p.2971-2981
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- Journal Article
- A1
Interpersonal work context as a possible buffer against age-related stereotyping

Beatrice van der Heijden (UGent)

(2018) AGEING & SOCIETY. 38(1). p.129-165
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Customer intentions to invoke service guarantees: does excellence in service recovery, type of guarantee, and cultural orientation matter?

Yves Van Vaerenbergh (UGent) , Arne De Keyser (UGent) and Bart Larivière (UGent)

(2014) MANAGING SERVICE QUALITY. 24(1). p.45-62

Academic Bibliography

The use of implicit measures in service research : why, how, when and what is the way forward?

Well-being policies and applicant attraction : the mediating role of employer brand personality

European Court of Human Rights : Aghajanyan v. Armenia

European Court of Human Rights : Gümüş v. Türkiye

The European Participation Index (EPI) and inequality : a multi-dimensional cross-national comparative measure of worker participation

A systematic literature review on service robot attributes and organizational climate’s role

Social and economic exchange relationships and performance contingency : differential effects of variable pay and base pay

How can hospitals engage their current employees in the recruitment of qualified nurses? A referral bonus and self-determination perspective

Interpersonal work context as a possible buffer against age-related stereotyping

Customer intentions to invoke service guarantees: does excellence in service recovery, type of guarantee, and cultural orientation matter?

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