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Social and economic exchange relationships and performance contingency : differential effects of variable pay and base pay
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How can hospitals engage their current employees in the recruitment of qualified nurses? A referral bonus and self-determination perspective
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Interpersonal work context as a possible buffer against age-related stereotyping
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Customer intentions to invoke service guarantees: does excellence in service recovery, type of guarantee, and cultural orientation matter?
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The right to freedom of expression in the workplace under Article 10 ECHR
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- Journal Article
- A1
- open access
Service recovery's impact on customers next-in-line
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The impact of process recovery communication on customer satisfaction, repurchase intentions, and word-of-mouth intentions
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Determining a set of measurable and relevant factors affecting nursing workload in the acute care hospital setting: a cross-sectional study
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Capturing autonomy, competence and relatedness at work: construction and initial validation of the work-related basic need satisfaction scale
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Hoe interpreteren leidinggevenden het feedback-zoekend gedrag van hun medewerkers? Een onderzoek naar de impact van de prestatiehistoriek van de zoeker, kenmerken van het zoekgedrag en de ontwikkelingsvisie van de leidinggevende