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A unique blend of interpersonal and transactional strategies in English email responses to customer complaints in a B2C setting : a move analysis
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Empathy as a main ingredient of impactful crisis communication : the perspectives of crisis communication practitioners
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Putting empathic feelings into words during times of crisis : the impact of differential verbal empathy expressions on organizational reputation
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Researching compassionate communities from an interdisciplinary perspective : the case of the Compassionate Communities Centre of Expertise (COCO)
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Leader attentive communication : a new communication concept, validation and scale development
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Childhood abuse and adult sociocognitive skills : distinguishing between self and other following early trauma
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- Journal Article
- A1
- open access
Modality-specific attractor dynamics in dyadic entrainment
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- Journal Article
- A1
- open access
The impact of parental pain-attending and non-pain-attending responses on child pain behavior in the context of cancer-related painful procedures : the moderating role of parental self-oriented distress
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- Journal Article
- A1
- open access
A novel experimental approach to study disobedience to authority
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- Journal Article
- A1
- open access
'Sorry for Congo, let’s make amends' : Belgians’ ideological worldviews predict attitudes towards apology and reparation for its colonial past