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- Journal Article
- A1
- open access
Valence and attribute repetition in negative sets of online reviews : (when) can positive reviews overcome negative ones?
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- Journal Article
- A1
- open access
Exploring the impact of platforms' affordances on the expression of negativity in online hotel reviews
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When form deviates from the norm : attitudes towards old and new vernacular features and their impact on the perceived credibility and usefulness of Facebook consumer reviews
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Which cues influence the perceived usefulness and credibility of an online review? A conjoint analysis
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A cross-linguistic study of metacommunication in online hotel reviews
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The impact of text valence, star rating and rated usefulness in online reviews
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A meta-analytic investigation of the role of valence in online reviews
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Balance and sequence in online reviews: the wrap effect
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Balance and sequence in online reviews: how perceived usefulness affects attitudes and intentions