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Social media (self-)governance? A mixed-method study on the content and drivers of work-related social media use
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Customer experiences and coping behaviors during crisis situations: The role of service adaptation and service transformation
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Triggering brand switching in online stores : the effectiveness of recommendations for private labels versus national brands
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The influence of self-decided prices on expected quality
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- Journal Article
- A1
- open access
How online grocery shopping drives private label food purchases
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- Journal Article
- A1
- open access
Putting spatial product presentation cues on the map : review and research directions
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Communicating sadness : the impact of emotional crisis communication on the organizational post-crisis reputation
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- Journal Article
- A1
- open access
Value proposition dynamics in response to external event triggers
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Beauty-is-good, ugly-is-risky : food aesthetics bias and construal level
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Brand placement across media : the interaction of placement modality and frequency in film versus text