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Systematic review : what is the impact of self-scheduling on the patient, nurse and organization?
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Do custom 3D-printed revision acetabular implants provide enough value to justify the additional costs? The health-economic comparison of a new porous 3D-printed hip implant for revision arthroplasty of Paprosky type 3B acetabular defects and its closest alternative
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- Journal Article
- A1
- open access
Implications of customer participation in outsourcing noncore services to third parties
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Modularizing services based upon an actor-oriented logic
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- Conference Paper
- C1
- open access
What is the impact of self-scheduling on the patient, employee and organisation? A systematic review
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- Conference Paper
- C1
- open access
Impact of waiting time on the relationship between service quality and patient satisfaction at the ambulatory surgery center
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The impact of cash-for-care schemes on the uptake of community-based and residential care : a systematic review
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- Journal Article
- A1
- open access
Throughput efficiency and service quality after process redesign at a cancer day care unit: Two sides of the coin?
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- Journal Article
- A1
- open access
A three-step methodology for process-oriented performance : how to enhance automated data collection in healthcare
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Problem-solving behaviour of nurses in a lean environment