Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: author exact 84F8D824-B25E-11E6-B104-2D2FD0AF0289 or (type any "bookEditor issueEditor" and edito... Add to list Conference Paper C3 Internet banking as a means to reduce customer churn: a field experiment Jonathan Burez and Dirk Van den Poel (UGent) (2007) 36th European Marketing Academy Conference, Abstracts. p.250-250 Add to list PhD Thesis Defining, predicting and preventing customer churn in contractual settings Jonathan Burez (2007) Add to list Journal Article A1 CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services Jonathan Burez and Dirk Van den Poel (UGent) (2007) EXPERT SYSTEMS WITH APPLICATIONS. 32(2). p.277-288 Add to list Conference Paper C3 The two benefits of mere-measurement Jonathan Burez and Dirk Van den Poel (UGent) (2004) Proceedings of the 33rd EMAC Conference - 'Worldwide Marketing?' - Track 'Relationship Marketing'.