Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: author exact 74a5c13d-64e1-11eb-bd51-afe7bec46471 cql: author exact FB46B406-F0ED-11E1-A9DE-61C894A0A6B4 Add to list Journal Article A1 The role of empathy in crisis communication : providing a deeper understanding of how organizational crises and crisis communication affect reputation Lieze Schoofs (UGent) , An-Sofie Claeys (UGent) , Aurélie De Waele (UGent) and Veroline Cauberghe (UGent) (2019) PUBLIC RELATIONS REVIEW. 45(5). Add to list Conference Paper C3 Empathy as a driver of consumers’ attitudinal responses to organizational crises and crisis communication Lieze Schoofs (UGent) , An-Sofie Claeys (UGent) , Aurélie De Waele (UGent) and Veroline Cauberghe (UGent) (2018) 68th Annual ICA Conference, Abstracts.