Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: author exact 60EC3FE2-8DC4-11E2-B2F7-D48910BDE39D or (type any "bookEditor journalEditor issueEdi... cql: keyword exact "english" Add to list Journal Article A1 Business responses to positive reviews online : face-work on TripAdvisor Irene Cenni (UGent) and Patrick Goethals (UGent) (2021) JOURNAL OF PRAGMATICS. 180. p.38-50 Add to list Conference Paper C3 Negative reviews on TripAdvisor: a cross-linguistic analysis Irene Cenni (UGent) and Patrick Goethals (UGent) (2016) PLIN Linguistic Day 2016: Language and the new (instant) media.