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- Miscellaneous
- open access
Advies betreffende transitie voor de vorming van een steunpuntfunctie, coördinatiefunctie netwerking en samenwerking, en ombudsfunctie geestelijke gezondheid
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Modularizing services based upon an actor-oriented logic
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- Journal Article
- A1
- open access
Implications of customer participation in outsourcing noncore services to third parties
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- Conference Paper
- C1
- open access
How & why governance dynamics emerge in inter-organizational networks : a meta-ethnographic analysis
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Metagovernance mechanisms in mental health service systems
(2018) -
- Journal Article
- A4
- open access
De opkomst van belevingsgericht service design
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Does the network fit the customer
(2017) -
- Conference Paper
- C1
- open access
Designing the customer journey in a service delivery network: evidence from cancer patient treatments
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- Conference Paper
- C3
- open access
Economic and noneconomic physician-hospital exchange: impact on customer oriented behaviour and the moderating effects of organizational and professional identification