Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: author exact 000131333350 or (type any "bookEditor issueEditor" and editor exact 000131333350) cql: keyword exact "co-production" Add to list PhD Thesis open access Cognitive, emotional, and behavioral reactions to service failures Natalia Araujo Pacheco (UGent) (2016)