Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: author="Mende, Martin" or (type any "bookEditor issueEditor" and editor="Mende, Martin") Add to list Conference Paper C3 Embarking on a smart journey : engaging frontline employees as boundary spanners in smart service systems Bieke Henkens (UGent) , Katrien Verleye (UGent) , Bart Larivière (UGent) and Martin Mende (UGent) (2023) Frontiers in Service 2023, Abstracts. Add to list Conference Paper C3 Smart wearables as friends or foes? Engaging boundary spanning employees along smart journeys Bieke Henkens (UGent) , Katrien Verleye (UGent) , Bart Larivière (UGent) and Martin Mende (UGent) (2023) Belgian Service Research Day, Abstracts. Add to list Conference Paper C1 Bridging the material, social, and psychological world along the smart wearable journey in high-touch services Bieke Henkens (UGent) , Katrien Verleye (UGent) and Martin Mende (2022) 17th International Research Conference in Service Management, Proceedings. Add to list Conference Paper C3 open access Bridging the material, social, and psychological world along the smart wearable journey in high-touch services Bieke Henkens (UGent) , Katrien Verleye (UGent) , Bart Larivière (UGent) and Martin Mende (2022) International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS), Abstract.