Ghent University Academic Bibliography

Your filters: cql: author="Fannes, Gijs" or (type any "bookEditor issueEditor" and editor="Fannes, Gijs")

Add to list
- Journal Article
- A2
- open access
Phrasing crisis communication : how are distinct crisis response strategies put into words?

Gijs Fannes, An-Sofie Claeys (UGent) and Baldwin Van Gorp

(2025) BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY. p.1-26
Add to list
Balancing words during a crisis : public relations and legal perspectives on language in crisis communication

Gijs Fannes, Laurence Balliu (UGent) , An-Sofie Claeys (UGent) and Baldwin Van Gorp

(2025) Etmaal van de Communicatiewetenschap 2025, Abstracts.
Add to list
Language choices in crisis communication : perspectives from public relations and legal practitioners

Gijs Fannes, Laurence Balliu (UGent) , An-Sofie Claeys (UGent) and Baldwin Van Gorp

(2025) ICA 2025 : 75th annual ICA conference, Abstracts.
Add to list
- Journal Article
- A1
- open access
Shaping attributions of crisis responsibility in the case of an accusation : the role of active and passive voice in crisis response strategies

Gijs Fannes and An-Sofie Claeys (UGent)

(2023) JOURNAL OF LANGUAGE AND SOCIAL PSYCHOLOGY. 42(1). p.3-30
Add to list
- Book Chapter
- open access
The impact of language abstraction on the effectiveness of information strategies during a product-harm crisis

Gijs Fannes and An-Sofie Claeys (UGent)

(2022) The handbook of crisis communication. In Handbooks in communication and media p.357-371
Add to list
- Journal Article
- A1
- open access
Putting empathic feelings into words during times of crisis : the impact of differential verbal empathy expressions on organizational reputation

Gijs Fannes and An-Sofie Claeys (UGent)

(2022) PUBLIC RELATIONS REVIEW. 48(2).
Add to list
- Journal Article
- A1
- open access
Empathy as a main ingredient of impactful crisis communication : the perspectives of crisis communication practitioners

Lieze Schoofs, Gijs Fannes and An-Sofie Claeys (UGent)

(2022) PUBLIC RELATIONS REVIEW. 48(1).
Add to list
Spokespersons’ nonverbal behavior in times of crisis : the relative importance of visual and vocal cues

Aurélie De Waele (UGent) , An-Sofie Claeys (UGent) , Veroline Cauberghe (UGent) and Gijs Fannes

(2018) JOURNAL OF NONVERBAL BEHAVIOR. 42(4). p.441-460
Add to list
- Conference Paper
- C3
The importance of visual and vocal cues of organizational spokespersons in times of crisis

Aurélie De Waele (UGent) , An-Sofie Claeys (UGent) , Veroline Cauberghe (UGent) and Gijs Fannes

(2017) 67th Annual ICA conference, Abstracts.

Academic Bibliography

Phrasing crisis communication : how are distinct crisis response strategies put into words?

Balancing words during a crisis : public relations and legal perspectives on language in crisis communication

Language choices in crisis communication : perspectives from public relations and legal practitioners

Shaping attributions of crisis responsibility in the case of an accusation : the role of active and passive voice in crisis response strategies

The impact of language abstraction on the effectiveness of information strategies during a product-harm crisis

Putting empathic feelings into words during times of crisis : the impact of differential verbal empathy expressions on organizational reputation

Empathy as a main ingredient of impactful crisis communication : the perspectives of crisis communication practitioners

Spokespersons’ nonverbal behavior in times of crisis : the relative importance of visual and vocal cues

The importance of visual and vocal cues of organizational spokespersons in times of crisis

Contents

Support

Contact