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A new measure of brand personality
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Assessing differences in response styles in Europe: language versus nationality
(2008) Proceedings of the 37th Annual Conference of the European Marketing Academy. (Track 8: MR). p.?-? -
Consumer learning and its impact on store format selection
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Investments in consumer relationships: a critical reassessment and model extension
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Understanding Web site Effectiveness.
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Is gender stereotyping in advertising more prevalent in masculine countries? A cross-national analysis.
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The influence of topic involvement on mail-survey response behavior.
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Towards an Integrative Measure of E-Commerce Effectiveness
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A critical review of theories underlying relationship marketing in the context of explaining consumer relationships.
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Investments in consumer relationships: a cross-country and cross-industry exploration