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Predicting student dropout in subscription-based online learning environments : the beneficial impact of the logit leaf model
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- Conference Paper
- C3
- open access
Preventing customers from running away! Exploring generalized additive models for customer churn prediction
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- Journal Article
- A1
- open access
A Bayesian approach for incorporating expert opinions into decision support systems: a case study of online consumer-satisfaction detection
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Improving direct mail targeting through customer response modeling
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Ensemble classification based on generalized additive models
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Improved marketing decision making in a customer churn prediction context using generalized additive models
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GAMens: Applies GAMens, GAMrsm and GAMbag ensemble classifiers. R Package version 1.11.
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Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
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Employing SAS® Text Miner Methodology to Become a Customer Genius in Customer Churn Prediction Complaint E-mail Management
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Issues in Customer Intelligence: Data and Method Creativity to Improve Marketing Decision Making
(2008)