Show 250 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: author="Odekerken-Schröder, Gaby" or (type exact bookEditor and editor="Odekerken-Schröder, Gaby") Add to list Journal Article A1 What causes imbalance in complex service networks? Evidence from a public health service Katrien Verleye (UGent) , Elina Jaakkola, Ian Hodgkinson, Gyuchan Thomas Jun, Gaby Odekerken-Schröder and Johan Quist (2017) JOURNAL OF SERVICE MANAGEMENT. 28(1). p.34-56