Show 20 5 10 15 20 50 100 250 Sort by year (new to old) Actions Download search results Subscribe to news feed Your filters: cql: parent exact "B. Van Looy, R. Van Dierdonck, P. Gemmel (eds.) : Services Management - an integrar... Add to list Miscellaneous Promoting services Patrick De Pelsmacker (UGent) and J VAN DEN BERGH (1998) B. Van Looy, R. Van Dierdonck, P. Gemmel (eds.) : Services Management - an integrared approach, Financial Times Pitman Publishing, London. p.79-100