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- Journal Article
- A1
- open access
Implications of customer participation in outsourcing noncore services to third parties
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Modularizing services based upon an actor-oriented logic
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- Journal Article
- A1
- open access
The role of governance in different types of interhospital collaboration : a systematic review
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- Journal Article
- A1
- open access
Throughput efficiency and service quality after process redesign at a cancer day care unit: Two sides of the coin?
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- Journal Article
- A1
- open access
A three-step methodology for process-oriented performance : how to enhance automated data collection in healthcare
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- Journal Article
- A1
- open access
The introduction of hospital networks in Belgium : the path from policy statements to the 2019 legislation
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- Journal Article
- A1
- open access
Hospital networks: how to make them work in Belgium? : facilitators and barriers of different governance models
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The impact of logarithmic dose banding of anticancer drugs on pharmacy compounding efficiency at Ghent University Hospital
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Evaluatie van de wetgeving op de associatie, groepering en fusie in de context van toenemende samenwerking tussen ziekenhuizen
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- Journal Article
- A1
- open access
Varying viewpoints of Belgian stakeholders on models of interhospital collaboration
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- Miscellaneous
- open access
Governance models for hospital collaborations
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Does the network fit the customer
(2017) -
- Conference Paper
- C1
- open access
Designing the customer journey in a service delivery network: evidence from cancer patient treatments
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- Conference Paper
- C1
- open access
Product and process variation in the operating theatre: how to innovate supply chain management?
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Measuring performance in hospitals: the development of an operational dashboard to coordinate and optimize patient, material and information flows
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- Conference Paper
- C1
- open access
Measuring performance in healthcare
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Innovation through optimized and integrated Patient and Supply Flows in Hospitals: the results of a collaboration network
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The importance of social exchange to nurses and nurse assistants: impact on retention factors
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- Conference Paper
- C3
- open access
Economic and noneconomic physician-hospital exchange: impact on customer oriented behaviour and the moderating effects of organizational and professional identification