Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Save this search Download search results Subscribe to news feed Your filters: cql: parent exact "14th International Research Conference in Service Management" Add to list Conference Paper C1 open access Designing the customer journey in a service delivery network: evidence from cancer patient treatments Kaat De Pourcq (UGent) , Paul Gemmel (UGent) and Katrien Verleye (UGent) (2016) 14th International Research Conference in Service Management.