Academic Bibliography

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2023
- A1
- journalArticle
From message to messenger : should politicians lead-by-example to increase compliance with public health directives? An-Sofie Claeys UGent and Aurélie De Waele UGent (2023) HEALTH COMMUNICATION. 38(14). p.3393-3408
2022
- bookChapter
The importance of authenticity in organizational crisis communication via social media An-Sofie Claeys UGent and Aurélie De Waele UGent (2022) Social media and crisis communication. p.106-116
- A1
- journalArticle
Informing the public matters : a field experiment during an ongoing health crisis in Belgium An-Sofie Claeys UGent, Aurelie De Waele and Eva Koppen (2022) JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT. 30(4). p.354-364
2020
- A1
- journalArticle
Preparing to face the media in times of crisis : training spokespersons’ verbal and nonverbal cues Aurélie De Waele UGent, An-Sofie Claeys UGent and Michaël Opgenhaffen (2020) PUBLIC RELATIONS REVIEW. 46(2).
- A1
- journalArticle
The power of empathy : the dual impacts of an emotional voice in organizational crisis communication Aurélie De Waele UGent, Lieze Schoofs UGent and An-Sofie Claeys UGent (2020) JOURNAL OF APPLIED COMMUNICATION RESEARCH. 48(3). p.350-371
2019
- C3
- conference
Crisis response selection decisions under time pressure An-Sofie Claeys UGent, William Timothy Coombs and Aurélie De Waele UGent (2019) 6th International Crisis Communication Conference, Abstracts.
- A1
- journalArticle
The organizational voice : the importance of voice pitch and speech rate in organizational crisis communication Aurélie De Waele UGent, An-Sofie Claeys UGent and Veroline Cauberghe UGent (2019) COMMUNICATION RESEARCH. 46(7). p.1026-1049
- A1
- journalArticle
The role of empathy in crisis communication : providing a deeper understanding of how organizational crises and crisis communication affect reputation Lieze Schoofs UGent, An-Sofie Claeys UGent, Aurélie De Waele UGent and Veroline Cauberghe UGent (2019) PUBLIC RELATIONS REVIEW. 45(5).
- A1
- journalArticle
Evaluation of cardiopulmonary exercise testing, heart function, and quality of life in children after allogenic hematopoietic stem cell transplantation Kristof Vandekerckhove UGent, Kathleen De Waele UGent, Aurelie Minne UGent, Ilse Coomans UGent, Katya De Groote UGent, Joseph Panzer UGent, Catharina Dhooge UGent, Maria Bordon Cueto De Braem UGent, Daniël De Wolf UGent and Jan Boone UGent (2019) PEDIATRIC BLOOD & CANCER. 66(1).
2018
- dissertation
The organizational voice : the role of vocal cues in times of crisis Aurélie De Waele UGent (2018)
- C3
- conference
The impact of voice pitch of male and female spokespersons in times of crisis Aurélie De Waele UGent and An-Sofie Claeys UGent (2018) 7th European Communication Conference, Abstracts.
- C3
- conference
Optimization of spokespersons’ use of voice in organizational crisis communication Aurélie De Waele UGent, An-Sofie Claeys UGent and Veroline Cauberghe UGent (2018) Book of Abstracts of the 25th International Public Relations Research Symposium BledCom. p.91-92
- A1
- journalArticle
Spokespersons’ nonverbal behavior in times of crisis : the relative importance of visual and vocal cues Aurélie De Waele UGent, An-Sofie Claeys UGent, Veroline Cauberghe UGent and Gijs Fannes (2018) JOURNAL OF NONVERBAL BEHAVIOR. 42(4). p.441-460
- C3
- conference
Empathy as a driver of consumers’ attitudinal responses to organizational crises and crisis communication Lieze Schoofs UGent, An-Sofie Claeys UGent, Aurélie De Waele UGent and Veroline Cauberghe UGent (2018) 68th Annual ICA Conference, Abstracts.
2017
- C3
- conference
Nonverbal crisis communication in practice : media training of spokespersons Aurélie De Waele UGent, An-Sofie Claeys UGent and Michaël Opgenhaffen (2017) 5th International Crisis Communication Conference, Abstracts.
- C3
- conference
The impact of a spokesperson’s visual and vocal cues on the public’s attitudes towards an organization in crisis Aurélie De Waele UGent, An-Sofie Claeys UGent and Veroline Cauberghe UGent (2017) Etmaal van de Communicatiewetenschap 2017, Abstracts.
- A1
- journalArticle
Nonverbal cues of deception in audiovisual crisis communication Aurélie De Waele UGent and An-Sofie Claeys UGent (2017) PUBLIC RELATIONS REVIEW. 43(4). p.680-689
- C3
- conference
The importance of visual and vocal cues of organizational spokespersons in times of crisis Aurélie De Waele UGent, An-Sofie Claeys UGent, Veroline Cauberghe UGent and Gijs Fannes (2017) 67th Annual ICA conference, Abstracts.
2016
- C3
- conference
Verbal and nonverbal cues in audiovisual crisis communication messages Aurélie De Waele UGent and An-Sofie Claeys UGent (2016) Etmaal van de Communicatiewetenschap 2016, Abstracts.
- C3
- conference
Analyzing audiovisual crisis communication : the impact of situational factors on the occurrence of verbal and nonverbal cues Aurélie De Waele UGent, An-Sofie Claeys UGent and Eva Koppen (2016) European Communication Conference (ECREA 2016), 6th, Abstracts.
2015
- C3
- conference
Het belang van empathie bij consumenten voor reputatieherstel bij organisaties in crisis Aurélie De Waele UGent and An-Sofie Claeys UGent (2015) Etmaal van de Communicatiewetenschap 2015, Abstracts.
- C3
- conference
The organizational voice : the importance of voice pitch and speech rate in organizational crisis communication Aurélie De Waele UGent, An-Sofie Claeys UGent and Veroline Cauberghe UGent (2015) 4th International Crisis Communication Conference, Abstracts.
2008
- misc
Some reflections on human-animal burials from pre-Islamic south-east Arabia Aurelie Daems UGent and Ann De Waele (2008) Proceedings of the Seminar for Arabian Studies. 38. p.137-140
- A2
- journalArticle
Human-Animal Relationships in pre-Islamic Southeastern Arabia: A View from Camelid and Equid Burials Aurelie Daems UGent and A DE WAELE (2008) Proceedings of the Seminar for Arabian Studies. 38. p.137-140