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    Joint optimization of customer segmentation and marketing policy to maximize long-term profitability JJ JONKER, N PIERSMA and Dirk Van den Poel UGent (2004) EXPERT SYSTEMS WITH APPLICATIONS. 27(2). p.159-168
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    Direct and indirect effects of retail promotions on sales and profits in the do-it-yourself market Dirk Van den Poel UGent, J DE SCHAMPHELAERE and G WETS (2004) EXPERT SYSTEMS WITH APPLICATIONS. 27(1). p.53-62
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    Customer attrition analysis for financial services using proportional hazard models Dirk Van den Poel UGent and Bart Larivière UGent (2004) EUROPEAN JOURNAL OF OPERATIONAL RESEARCH. 157(1). p.196-217
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    Customer-adapted coupon targeting using feature selection Wouter Buckinx, E MOONS, Dirk Van den Poel UGent and G WETS (2004) EXPERT SYSTEMS WITH APPLICATIONS. 26(4). p.509-518
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    Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers B BAESENS, Geert Verstraeten, Dirk Van den Poel UGent, M EGMONT-PETERSEN, Patrick Van Kenhove UGent and J VANTHIENEN (2004) EUROPEAN JOURNAL OF OPERATIONAL RESEARCH. 156(2). p.508-523
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    Bayesian neural network learning for repeat purchase modelling in direct marketing. B BAESENS, S VIAENE, Dirk Van den Poel UGent, J VANTHIENEN and G DEDENE (2002) EUROPEAN JOURNAL OF OPERATIONAL RESEARCH. 138(1). p.191-211
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    Knowledge discovery in a direct marketing case using least squares support vector machines. S VIAENE, B BAESENS, T VAN GESTEL, J SUYKENS, Dirk Van den Poel UGent, J VANTHIENEN, B DE MOOR and G DEDENE (2001) INTERNATIONAL JOURNAL OF INTELLIGENT SYSTEMS. 16(9). p.1023-1036
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    • journalArticle
    Consumer acceptance of the Internet as a channel of distribution. Dirk Van den Poel UGent and J LEUNIS (1999) JOURNAL OF BUSINESS RESEARCH. 45(3). p.249-256
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