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Feedback type as a moderator of the relationship between achievement goals and feedback reactions

Frederik Anseel UGent, Nico W Van Yperen, Onne Janssen and Wouter Duyck UGent (2011) JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY. 84(4). p.703-722
abstract
The aim of the current study is to shed new light on the inconsistent relationship between performance-approach (PAp) goals and feedback reactions by examining feedback type as a moderator. Results of a field experiment (N = 939) using a web-based work simulation task showed that the effect of achievement-approach goals was moderated by feedback type. Relative to individuals pursuing mastery-approach goals, individuals pursuing PAp goals responded more negatively to comparative feedback but not to task-referenced feedback. In line with the hypothesized mediated moderation model, the interaction between achievement goals and feedback type also indirectly affected task performance through feedback reactions. Providing employees with feedback is a key psychological principle used in a wide range of human resource and performance management instruments (e.g., developmental assessment centres, multi-source/360 degrees feedback, training, selection, performance appraisal, management education, computer-adaptive testing, and coaching). The current study suggests that organizations need to strike a balance between encouraging learning and encouraging performance, as too much emphasis on comparative performance (both in goal inducement and in feedback style) may be detrimental to employees' reactions and rate of performance improvement.
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
subject
keyword
FRAMEWORK, ORIENTATION, AVOIDANCE GOALS, STUDENT MOTIVATION, 360-DEGREES FEEDBACK, DEVELOPMENTAL ASSESSMENT-CENTERS, PERFORMANCE-APPROACH GOALS, CONSEQUENCES, APPRAISALS, BEHAVIOR
journal title
JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY
J. Occup. Organ. Psychol.
volume
84
issue
4
pages
703 - 722
Web of Science type
Article
Web of Science id
000297912800009
JCR category
MANAGEMENT
JCR impact factor
1.939 (2011)
JCR rank
44/165 (2011)
JCR quartile
2 (2011)
ISSN
0963-1798
DOI
10.1348/096317910X516372
language
English
UGent publication?
yes
classification
A1
copyright statement
I have transferred the copyright for this publication to the publisher
id
954738
handle
http://hdl.handle.net/1854/LU-954738
date created
2010-05-27 10:10:23
date last changed
2015-06-17 11:25:59
@article{954738,
  abstract     = {The aim of the current study is to shed new light on the inconsistent relationship between performance-approach (PAp) goals and feedback reactions by examining feedback type as a moderator. Results of a field experiment (N = 939) using a web-based work simulation task showed that the effect of achievement-approach goals was moderated by feedback type. Relative to individuals pursuing mastery-approach goals, individuals pursuing PAp goals responded more negatively to comparative feedback but not to task-referenced feedback. In line with the hypothesized mediated moderation model, the interaction between achievement goals and feedback type also indirectly affected task performance through feedback reactions. Providing employees with feedback is a key psychological principle used in a wide range of human resource and performance management instruments (e.g., developmental assessment centres, multi-source/360 degrees feedback, training, selection, performance appraisal, management education, computer-adaptive testing, and coaching). The current study suggests that organizations need to strike a balance between encouraging learning and encouraging performance, as too much emphasis on comparative performance (both in goal inducement and in feedback style) may be detrimental to employees' reactions and rate of performance improvement.},
  author       = {Anseel, Frederik and Van Yperen, Nico W and Janssen, Onne and Duyck, Wouter},
  issn         = {0963-1798},
  journal      = {JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY},
  keyword      = {FRAMEWORK,ORIENTATION,AVOIDANCE GOALS,STUDENT MOTIVATION,360-DEGREES FEEDBACK,DEVELOPMENTAL ASSESSMENT-CENTERS,PERFORMANCE-APPROACH GOALS,CONSEQUENCES,APPRAISALS,BEHAVIOR},
  language     = {eng},
  number       = {4},
  pages        = {703--722},
  title        = {Feedback type as a moderator of the relationship between achievement goals and feedback reactions},
  url          = {http://dx.doi.org/10.1348/096317910X516372},
  volume       = {84},
  year         = {2011},
}

Chicago
Anseel, Frederik, Nico W Van Yperen, Onne Janssen, and Wouter Duyck. 2011. “Feedback Type as a Moderator of the Relationship Between Achievement Goals and Feedback Reactions.” Journal of Occupational and Organizational Psychology 84 (4): 703–722.
APA
Anseel, Frederik, Van Yperen, N. W., Janssen, O., & Duyck, W. (2011). Feedback type as a moderator of the relationship between achievement goals and feedback reactions. JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, 84(4), 703–722.
Vancouver
1.
Anseel F, Van Yperen NW, Janssen O, Duyck W. Feedback type as a moderator of the relationship between achievement goals and feedback reactions. JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY. 2011;84(4):703–22.
MLA
Anseel, Frederik, Nico W Van Yperen, Onne Janssen, et al. “Feedback Type as a Moderator of the Relationship Between Achievement Goals and Feedback Reactions.” JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY 84.4 (2011): 703–722. Print.