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Supervisor downward feedback-seeking behavior and its implications for the feedback environment

Shana Mertens (UGent) and Eveline Schollaert (UGent)
(2022) 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts.
Author
Organization
Abstract
Feedback-seeking behavior (FSB; i.e., the active inquiry of feedback) in organizations is an extensively researched topic in contemporary literature, as evidenced by several meta-analyses on the topic. However, as argued by the authors of these meta-analyses, research has predominantly focused on (upward) FSB of employees. Research on FSB of supervisors - and especially downward FSB (i.e.; feedback-seeking from subordinates) - on the other hand, is scarce. Since supervisors’ behavior has been found to affect employees’ perceptions and behavior in organizations, we argue that this will also be the case when they seek feedback from their subordinates. This study investigates how the act of downward feedback-seeking by supervisors is perceived by employees and, additionally, how they may react to this behavior. We explore the role of power distance perceptions. Findings indicate that FSB by supervisors may be beneficial, especially in high power distance organizations or work teams. It can thus be presented as a tool to facilitate positive outcomes in traditionally high power distance organizations (such as police forces or the military).

Citation

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MLA
Mertens, Shana, and Eveline Schollaert. “Supervisor Downward Feedback-Seeking Behavior and Its Implications for the Feedback Environment.” 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts, 2022.
APA
Mertens, S., & Schollaert, E. (2022). Supervisor downward feedback-seeking behavior and its implications for the feedback environment. 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts. Presented at the 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Paris, France.
Chicago author-date
Mertens, Shana, and Eveline Schollaert. 2022. “Supervisor Downward Feedback-Seeking Behavior and Its Implications for the Feedback Environment.” In 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts.
Chicago author-date (all authors)
Mertens, Shana, and Eveline Schollaert. 2022. “Supervisor Downward Feedback-Seeking Behavior and Its Implications for the Feedback Environment.” In 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts.
Vancouver
1.
Mertens S, Schollaert E. Supervisor downward feedback-seeking behavior and its implications for the feedback environment. In: 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts. 2022.
IEEE
[1]
S. Mertens and E. Schollaert, “Supervisor downward feedback-seeking behavior and its implications for the feedback environment,” in 18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts, Paris, France, 2022.
@inproceedings{8771979,
  abstract     = {{Feedback-seeking behavior (FSB; i.e., the active inquiry of feedback) in organizations is an extensively researched topic in contemporary literature, as evidenced by several meta-analyses on the topic. However, as argued by the authors of these meta-analyses, research has predominantly focused on (upward) FSB of employees. Research on FSB of supervisors - and especially downward FSB (i.e.; feedback-seeking from subordinates) - on the other hand, is scarce. Since supervisors’ behavior has been found to affect employees’ perceptions and behavior in organizations, we argue that this will also be the case when they seek feedback from their subordinates. This study investigates how the act of downward feedback-seeking by supervisors is perceived by employees and, additionally, how they may react to this behavior. We explore the role of power distance perceptions. Findings indicate that FSB by supervisors may be beneficial, especially in high power distance organizations or work teams. It can thus be presented as a tool to facilitate positive outcomes in traditionally high power distance organizations (such as police forces or the military).}},
  author       = {{Mertens, Shana and Schollaert, Eveline}},
  booktitle    = {{18th Workshop on Research Advances in Organizational Behavior and Human Resources Management, Abstracts}},
  language     = {{eng}},
  location     = {{Paris, France}},
  title        = {{Supervisor downward feedback-seeking behavior and its implications for the feedback environment}},
  year         = {{2022}},
}