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'I am so sorry you did not enjoy the hotel!' Business apologies on TripAdvisor

Irene Cenni (UGent) and Patrick Goethals (UGent)
(2022) CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of abstracts.
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MLA
Cenni, Irene, and Patrick Goethals. “‘I Am so Sorry You Did Not Enjoy the Hotel!’ Business Apologies on TripAdvisor.” CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of Abstracts, 2022.
APA
Cenni, I., & Goethals, P. (2022). “I am so sorry you did not enjoy the hotel!” Business apologies on TripAdvisor. CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of Abstracts. Presented at the 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora (CMC-corpora 2022), Santiago de Compostela, Spain.
Chicago author-date
Cenni, Irene, and Patrick Goethals. 2022. “‘I Am so Sorry You Did Not Enjoy the Hotel!’ Business Apologies on TripAdvisor.” In CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of Abstracts.
Chicago author-date (all authors)
Cenni, Irene, and Patrick Goethals. 2022. “‘I Am so Sorry You Did Not Enjoy the Hotel!’ Business Apologies on TripAdvisor.” In CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of Abstracts.
Vancouver
1.
Cenni I, Goethals P. “I am so sorry you did not enjoy the hotel!” Business apologies on TripAdvisor. In: CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of abstracts. 2022.
IEEE
[1]
I. Cenni and P. Goethals, “‘I am so sorry you did not enjoy the hotel!’ Business apologies on TripAdvisor,” in CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of abstracts, Santiago de Compostela, Spain, 2022.
@inproceedings{8769623,
  author       = {{Cenni, Irene and Goethals, Patrick}},
  booktitle    = {{CMC2022 : 9th Conference on Computer-Mediated Communication (CMC) and Social Media Corpora, Book of abstracts}},
  language     = {{eng}},
  location     = {{Santiago de Compostela, Spain}},
  title        = {{'I am so sorry you did not enjoy the hotel!' Business apologies on TripAdvisor}},
  year         = {{2022}},
}