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Ready to unlock the smartness potential? Engaging customers, employees and organizations with smart products in service systems

Bieke Henkens (UGent)
(2022)
Author
Promoter
(UGent) and (UGent)
Organization
Keywords
Smart Products, Smart Service Systems, Actor Engagement, Qualitative Research Methods, Quantitative Research Methods

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Citation

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MLA
Henkens, Bieke. Ready to Unlock the Smartness Potential? Engaging Customers, Employees and Organizations with Smart Products in Service Systems. Ghent University. Faculty of Economics and Business Administration, 2022.
APA
Henkens, B. (2022). Ready to unlock the smartness potential? Engaging customers, employees and organizations with smart products in service systems. Ghent University. Faculty of Economics and Business Administration, Ghent, Belgium.
Chicago author-date
Henkens, Bieke. 2022. “Ready to Unlock the Smartness Potential? Engaging Customers, Employees and Organizations with Smart Products in Service Systems.” Ghent, Belgium: Ghent University. Faculty of Economics and Business Administration.
Chicago author-date (all authors)
Henkens, Bieke. 2022. “Ready to Unlock the Smartness Potential? Engaging Customers, Employees and Organizations with Smart Products in Service Systems.” Ghent, Belgium: Ghent University. Faculty of Economics and Business Administration.
Vancouver
1.
Henkens B. Ready to unlock the smartness potential? Engaging customers, employees and organizations with smart products in service systems. [Ghent, Belgium]: Ghent University. Faculty of Economics and Business Administration; 2022.
IEEE
[1]
B. Henkens, “Ready to unlock the smartness potential? Engaging customers, employees and organizations with smart products in service systems,” Ghent University. Faculty of Economics and Business Administration, Ghent, Belgium, 2022.
@phdthesis{8755344,
  author       = {{Henkens, Bieke}},
  keywords     = {{Smart Products,Smart Service Systems,Actor Engagement,Qualitative Research Methods,Quantitative Research Methods}},
  language     = {{eng}},
  pages        = {{XIV, 252}},
  publisher    = {{Ghent University. Faculty of Economics and Business Administration}},
  school       = {{Ghent University}},
  title        = {{Ready to unlock the smartness potential? Engaging customers, employees and organizations with smart products in service systems}},
  year         = {{2022}},
}