Open co-creation coming of age : the case of an open services program
- Author
- Lieselot Danneels (UGent) and Stijn Viaene
- Organization
- Abstract
- Co-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation - a phenomenon at the intersection of co-creation, open innovation, and platform literature - and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with external organizations. Based on an embedded case study, we aim to explore the capabilities that help public services and their partners to be successful at open IT-based co-creation. In this research in progress, we focus primarily on the research design and already share some preliminary results.
- Keywords
- OPEN INNOVATION, VALUE COCREATION, DOMINANT LOGIC, ECOSYSTEM
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Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-8742194
- MLA
- Danneels, Lieselot, and Stijn Viaene. “Open Co-Creation Coming of Age : The Case of an Open Services Program.” PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), edited by T. X. Bui, HICSS, 2018, pp. 2393–402, doi:10.24251/HICSS.2018.300.
- APA
- Danneels, L., & Viaene, S. (2018). Open co-creation coming of age : the case of an open services program. In T. X. Bui (Ed.), PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS) (pp. 2393–2402). https://doi.org/10.24251/HICSS.2018.300
- Chicago author-date
- Danneels, Lieselot, and Stijn Viaene. 2018. “Open Co-Creation Coming of Age : The Case of an Open Services Program.” In PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), edited by T. X. Bui, 2393–2402. HICSS. https://doi.org/10.24251/HICSS.2018.300.
- Chicago author-date (all authors)
- Danneels, Lieselot, and Stijn Viaene. 2018. “Open Co-Creation Coming of Age : The Case of an Open Services Program.” In PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), ed by. T. X. Bui, 2393–2402. HICSS. doi:10.24251/HICSS.2018.300.
- Vancouver
- 1.Danneels L, Viaene S. Open co-creation coming of age : the case of an open services program. In: Bui TX, editor. PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS). HICSS; 2018. p. 2393–402.
- IEEE
- [1]L. Danneels and S. Viaene, “Open co-creation coming of age : the case of an open services program,” in PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), Hawaii, USA, 2018, pp. 2393–2402.
@inproceedings{8742194,
abstract = {{Co-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation - a phenomenon at the intersection of co-creation, open innovation, and platform literature - and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with external organizations. Based on an embedded case study, we aim to explore the capabilities that help public services and their partners to be successful at open IT-based co-creation. In this research in progress, we focus primarily on the research design and already share some preliminary results.}},
author = {{Danneels, Lieselot and Viaene, Stijn}},
booktitle = {{PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS)}},
editor = {{Bui, T. X.}},
isbn = {{9780998133119}},
keywords = {{OPEN INNOVATION,VALUE COCREATION,DOMINANT LOGIC,ECOSYSTEM}},
language = {{eng}},
location = {{Hawaii, USA}},
pages = {{2393--2402}},
publisher = {{HICSS}},
title = {{Open co-creation coming of age : the case of an open services program}},
url = {{http://doi.org/10.24251/HICSS.2018.300}},
year = {{2018}},
}
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