Intelligent robots in business processes : a students’ perspective
- Author
- Amy Van Looy (UGent) , Gilles Bauwens and Krzysztof Zaniewski
- Organization
- Abstract
- The fourth industrial revolution urges companies to incorporate technologies such as artificial intelligence and robotics in their business processes. The success of emerging technologies to innovate business processes, however, largely depends on the acceptance by employees, e.g., as being the end users for human-robot collaboration. The current paper addresses a yet under in-vestigated technology, namely robotics with more advanced levels of intelli-gence. The existing literature about intelligent robots is still scarce and mainly limited to applications in particular sectors. Since intelligent robot applica-tions will increase in the medium term, our purpose is to add an interdiscipli-nary perspective by examining the degree to which acceptance differs among master students as highly-skilled future employees. Our survey shows that gender and academic discipline only have a limited impact to predict the ac-ceptance of intelligent robots at work, but different adoption profiles seem to matter most for robotic process changes. Finally, we discuss the role of stu-dents, universities and employees to better prepare for the future digitaliza-tion of the workplace.
- Keywords
- Intelligent robots, Acceptance, Students, Future employees, INFORMATION-TECHNOLOGY, ACCEPTANCE
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Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-8735552
- MLA
- Van Looy, Amy, et al. “Intelligent Robots in Business Processes : A Students’ Perspective.” Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers, edited by Andrea Marrella and Barbara Weber, vol. 436, Springer, 2022, pp. 319–31, doi:10.1007/978-3-030-94343-1_25.
- APA
- Van Looy, A., Bauwens, G., & Zaniewski, K. (2022). Intelligent robots in business processes : a students’ perspective. In A. Marrella & B. Weber (Eds.), Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers (Vol. 436, pp. 319–331). https://doi.org/10.1007/978-3-030-94343-1_25
- Chicago author-date
- Van Looy, Amy, Gilles Bauwens, and Krzysztof Zaniewski. 2022. “Intelligent Robots in Business Processes : A Students’ Perspective.” In Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers, edited by Andrea Marrella and Barbara Weber, 436:319–31. Springer. https://doi.org/10.1007/978-3-030-94343-1_25.
- Chicago author-date (all authors)
- Van Looy, Amy, Gilles Bauwens, and Krzysztof Zaniewski. 2022. “Intelligent Robots in Business Processes : A Students’ Perspective.” In Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers, ed by. Andrea Marrella and Barbara Weber, 436:319–331. Springer. doi:10.1007/978-3-030-94343-1_25.
- Vancouver
- 1.Van Looy A, Bauwens G, Zaniewski K. Intelligent robots in business processes : a students’ perspective. In: Marrella A, Weber B, editors. Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers. Springer; 2022. p. 319–31.
- IEEE
- [1]A. Van Looy, G. Bauwens, and K. Zaniewski, “Intelligent robots in business processes : a students’ perspective,” in Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers, Rome, Italy, 2022, vol. 436, pp. 319–331.
@inproceedings{8735552,
abstract = {{The fourth industrial revolution urges companies to incorporate technologies such as artificial intelligence and robotics in their business processes. The success of emerging technologies to innovate business processes, however, largely depends on the acceptance by employees, e.g., as being the end users for human-robot collaboration. The current paper addresses a yet under in-vestigated technology, namely robotics with more advanced levels of intelli-gence. The existing literature about intelligent robots is still scarce and mainly limited to applications in particular sectors. Since intelligent robot applica-tions will increase in the medium term, our purpose is to add an interdiscipli-nary perspective by examining the degree to which acceptance differs among master students as highly-skilled future employees. Our survey shows that gender and academic discipline only have a limited impact to predict the ac-ceptance of intelligent robots at work, but different adoption profiles seem to matter most for robotic process changes. Finally, we discuss the role of stu-dents, universities and employees to better prepare for the future digitaliza-tion of the workplace.}},
author = {{Van Looy, Amy and Bauwens, Gilles and Zaniewski, Krzysztof}},
booktitle = {{Business Process Management Workshops, BPM 2021 International Workshops, Revised Selected Papers}},
editor = {{Marrella, Andrea and Weber, Barbara}},
isbn = {{9783030943424}},
issn = {{1865-1348}},
keywords = {{Intelligent robots,Acceptance,Students,Future employees,INFORMATION-TECHNOLOGY,ACCEPTANCE}},
language = {{eng}},
location = {{Rome, Italy}},
pages = {{319--331}},
publisher = {{Springer}},
title = {{Intelligent robots in business processes : a students’ perspective}},
url = {{http://dx.doi.org/10.1007/978-3-030-94343-1_25}},
volume = {{436}},
year = {{2022}},
}
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