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Lack of consensus among competency ratings of the same occupation: noise or substance?

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Abstract
Although rating differences among incumbents of the same occupation have traditionally been viewed as error variance in the work analysis domain, such differences might often capture substantive discrepancies in how incumbents approach their work. This study draws from job crafting, creativity, and role theories to uncover situational factors (i.e., occupational activities, context, and complexity) related to differences among competency ratings of the same occupation. The sample consisted of 192 incumbents from 64 occupations. Results showed that 25% of the variance associated with differences in competency ratings of the same occupation was related to the complexity, the context, and primarily the nature of the occupation's work activities. Consensus was highest for occupations involving equipment-related activities and direct contact with the public.
Keywords
EMOTIONAL LABOR, WORK CONTEXT, ANTECEDENTS, VALIDATION, DIMENSIONS, INNOVATION, competency modeling, job crafting, work analysis, role theory, consensus, ROLE REQUIREMENTS, JOB ANALYSIS, CREATIVE PERFORMANCE, SOCIAL FACILITATION

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Citation

Please use this url to cite or link to this publication:

Chicago
Lievens, Filip, Juan I Sanchez, Dave Bartram, and Anna Brown. 2010. “Lack of Consensus Among Competency Ratings of the Same Occupation: Noise or Substance?” Journal of Applied Social Psychology 95 (3): 562–571.
APA
Lievens, F., Sanchez, J. I., Bartram, D., & Brown, A. (2010). Lack of consensus among competency ratings of the same occupation: noise or substance? JOURNAL OF APPLIED SOCIAL PSYCHOLOGY, 95(3), 562–571.
Vancouver
1.
Lievens F, Sanchez JI, Bartram D, Brown A. Lack of consensus among competency ratings of the same occupation: noise or substance? JOURNAL OF APPLIED SOCIAL PSYCHOLOGY. 2010;95(3):562–71.
MLA
Lievens, Filip, Juan I Sanchez, Dave Bartram, et al. “Lack of Consensus Among Competency Ratings of the Same Occupation: Noise or Substance?” JOURNAL OF APPLIED SOCIAL PSYCHOLOGY 95.3 (2010): 562–571. Print.
@article{873204,
  abstract     = {Although rating differences among incumbents of the same occupation have traditionally been viewed as error variance in the work analysis domain, such differences might often capture substantive discrepancies in how incumbents approach their work. This study draws from job crafting, creativity, and role theories to uncover situational factors (i.e., occupational activities, context, and complexity) related to differences among competency ratings of the same occupation. The sample consisted of 192 incumbents from 64 occupations. Results showed that 25\% of the variance associated with differences in competency ratings of the same occupation was related to the complexity, the context, and primarily the nature of the occupation's work activities. Consensus was highest for occupations involving equipment-related activities and direct contact with the public.},
  author       = {Lievens, Filip and Sanchez, Juan I and Bartram, Dave and Brown, Anna},
  issn         = {0021-9010},
  journal      = {JOURNAL OF APPLIED SOCIAL PSYCHOLOGY},
  language     = {eng},
  number       = {3},
  pages        = {562--571},
  title        = {Lack of consensus among competency ratings of the same occupation: noise or substance?},
  url          = {http://dx.doi.org/10.1037/a0018035},
  volume       = {95},
  year         = {2010},
}

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