Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation
- Author
- Sofie Decock (UGent)
- Organization
- Keywords
- Communication, Cultural Studies, WORD-OF-MOUTH, IMPACT, MEDIA
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Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-8731571
- MLA
- Decock, Sofie. “Discursive Approaches to Webcare : A Closer Look at Apologies, Conversational Human Voice, Legitimation, and Emotion Regulation.” DISCOURSE CONTEXT & MEDIA, vol. 45, 2022, doi:10.1016/j.dcm.2021.100575.
- APA
- Decock, S. (2022). Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation. DISCOURSE CONTEXT & MEDIA, 45. https://doi.org/10.1016/j.dcm.2021.100575
- Chicago author-date
- Decock, Sofie. 2022. “Discursive Approaches to Webcare : A Closer Look at Apologies, Conversational Human Voice, Legitimation, and Emotion Regulation.” DISCOURSE CONTEXT & MEDIA 45. https://doi.org/10.1016/j.dcm.2021.100575.
- Chicago author-date (all authors)
- Decock, Sofie. 2022. “Discursive Approaches to Webcare : A Closer Look at Apologies, Conversational Human Voice, Legitimation, and Emotion Regulation.” DISCOURSE CONTEXT & MEDIA 45. doi:10.1016/j.dcm.2021.100575.
- Vancouver
- 1.Decock S. Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation. DISCOURSE CONTEXT & MEDIA. 2022;45.
- IEEE
- [1]S. Decock, “Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation,” DISCOURSE CONTEXT & MEDIA, vol. 45, 2022.
@article{8731571,
articleno = {{100575}},
author = {{Decock, Sofie}},
issn = {{2211-6958}},
journal = {{DISCOURSE CONTEXT & MEDIA}},
keywords = {{Communication,Cultural Studies,WORD-OF-MOUTH,IMPACT,MEDIA}},
language = {{eng}},
pages = {{6}},
title = {{Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation}},
url = {{http://dx.doi.org/10.1016/j.dcm.2021.100575}},
volume = {{45}},
year = {{2022}},
}
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