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Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation

Sofie Decock (UGent)
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Keywords
Communication, Cultural Studies, WORD-OF-MOUTH, IMPACT, MEDIA

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Citation

Please use this url to cite or link to this publication:

MLA
Decock, Sofie. “Discursive Approaches to Webcare : A Closer Look at Apologies, Conversational Human Voice, Legitimation, and Emotion Regulation.” DISCOURSE CONTEXT & MEDIA, vol. 45, 2022, doi:10.1016/j.dcm.2021.100575.
APA
Decock, S. (2022). Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation. DISCOURSE CONTEXT & MEDIA, 45. https://doi.org/10.1016/j.dcm.2021.100575
Chicago author-date
Decock, Sofie. 2022. “Discursive Approaches to Webcare : A Closer Look at Apologies, Conversational Human Voice, Legitimation, and Emotion Regulation.” DISCOURSE CONTEXT & MEDIA 45. https://doi.org/10.1016/j.dcm.2021.100575.
Chicago author-date (all authors)
Decock, Sofie. 2022. “Discursive Approaches to Webcare : A Closer Look at Apologies, Conversational Human Voice, Legitimation, and Emotion Regulation.” DISCOURSE CONTEXT & MEDIA 45. doi:10.1016/j.dcm.2021.100575.
Vancouver
1.
Decock S. Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation. DISCOURSE CONTEXT & MEDIA. 2022;45.
IEEE
[1]
S. Decock, “Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation,” DISCOURSE CONTEXT & MEDIA, vol. 45, 2022.
@article{8731571,
  articleno    = {{100575}},
  author       = {{Decock, Sofie}},
  issn         = {{2211-6958}},
  journal      = {{DISCOURSE CONTEXT & MEDIA}},
  keywords     = {{Communication,Cultural Studies,WORD-OF-MOUTH,IMPACT,MEDIA}},
  language     = {{eng}},
  pages        = {{6}},
  title        = {{Discursive approaches to webcare : a closer look at apologies, conversational human voice, legitimation, and emotion regulation}},
  url          = {{http://doi.org/10.1016/j.dcm.2021.100575}},
  volume       = {{45}},
  year         = {{2022}},
}

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