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The COVID-19 crisis and telework : a research survey on experiences, expectations and hopes

Eline Moens (UGent) , Louis Lippens (UGent) , Philippe Sterkens (UGent) , Johannes Weytjens (UGent) and Stijn Baert (UGent)
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Abstract
While a considerable number of employees across the globe are being forced to work from home due to the COVID-19 crisis, it is a guessing game as to how they are experiencing this current surge in telework. Therefore, we examined employee perceptions of telework on various life and career aspects, distinguishing between typical and extended telework during the COVID-19 crisis. To this end, we conducted a state-of-the-art web survey among Flemish employees. Notwithstanding this exceptional time of sudden, obligatory and high-intensity telework, our respondents mainly attribute positive characteristics to telework, such as increased efficiency and a lower risk of burnout. The results also suggest that the overwhelming majority of the surveyed employees believe that telework (85%) and digital conferencing (81%) are here to stay. In contrast, some fear that telework diminishes their promotion opportunities and weakens ties with their colleagues and employer.
Keywords
Health Policy, Economics, Econometrics and Finance (miscellaneous), COVID-19, Telework, Videoconferencing, Career, WORK, DISCRIMINATION, METAANALYSIS, IMPACT, RECRUITMENT, DESIGN, MODEL

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MLA
Moens, Eline, et al. “The COVID-19 Crisis and Telework : A Research Survey on Experiences, Expectations and Hopes.” EUROPEAN JOURNAL OF HEALTH ECONOMICS, vol. 23, no. 4, 2022, pp. 729–53, doi:10.1007/s10198-021-01392-z.
APA
Moens, E., Lippens, L., Sterkens, P., Weytjens, J., & Baert, S. (2022). The COVID-19 crisis and telework : a research survey on experiences, expectations and hopes. EUROPEAN JOURNAL OF HEALTH ECONOMICS, 23(4), 729–753. https://doi.org/10.1007/s10198-021-01392-z
Chicago author-date
Moens, Eline, Louis Lippens, Philippe Sterkens, Johannes Weytjens, and Stijn Baert. 2022. “The COVID-19 Crisis and Telework : A Research Survey on Experiences, Expectations and Hopes.” EUROPEAN JOURNAL OF HEALTH ECONOMICS 23 (4): 729–53. https://doi.org/10.1007/s10198-021-01392-z.
Chicago author-date (all authors)
Moens, Eline, Louis Lippens, Philippe Sterkens, Johannes Weytjens, and Stijn Baert. 2022. “The COVID-19 Crisis and Telework : A Research Survey on Experiences, Expectations and Hopes.” EUROPEAN JOURNAL OF HEALTH ECONOMICS 23 (4): 729–753. doi:10.1007/s10198-021-01392-z.
Vancouver
1.
Moens E, Lippens L, Sterkens P, Weytjens J, Baert S. The COVID-19 crisis and telework : a research survey on experiences, expectations and hopes. EUROPEAN JOURNAL OF HEALTH ECONOMICS. 2022;23(4):729–53.
IEEE
[1]
E. Moens, L. Lippens, P. Sterkens, J. Weytjens, and S. Baert, “The COVID-19 crisis and telework : a research survey on experiences, expectations and hopes,” EUROPEAN JOURNAL OF HEALTH ECONOMICS, vol. 23, no. 4, pp. 729–753, 2022.
@article{8727182,
  abstract     = {{While a considerable number of employees across the globe are being forced to work from home due to the COVID-19 crisis, it is a guessing game as to how they are experiencing this current surge in telework. Therefore, we examined employee perceptions of telework on various life and career aspects, distinguishing between typical and extended telework during the COVID-19 crisis. To this end, we conducted a state-of-the-art web survey among Flemish employees. Notwithstanding this exceptional time of sudden, obligatory and high-intensity telework, our respondents mainly attribute positive characteristics to telework, such as increased efficiency and a lower risk of burnout. The results also suggest that the overwhelming majority of the surveyed employees believe that telework (85%) and digital conferencing (81%) are here to stay. In contrast, some fear that telework diminishes their promotion opportunities and weakens ties with their colleagues and employer.}},
  author       = {{Moens, Eline and Lippens, Louis and Sterkens, Philippe and Weytjens, Johannes and Baert, Stijn}},
  issn         = {{1618-7598}},
  journal      = {{EUROPEAN JOURNAL OF HEALTH ECONOMICS}},
  keywords     = {{Health Policy,Economics,Econometrics and Finance (miscellaneous),COVID-19,Telework,Videoconferencing,Career,WORK,DISCRIMINATION,METAANALYSIS,IMPACT,RECRUITMENT,DESIGN,MODEL}},
  language     = {{eng}},
  number       = {{4}},
  pages        = {{729--753}},
  title        = {{The COVID-19 crisis and telework : a research survey on experiences, expectations and hopes}},
  url          = {{http://doi.org/10.1007/s10198-021-01392-z}},
  volume       = {{23}},
  year         = {{2022}},
}

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