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Smooth operator : a virtual environment to prototype and analyse operator support in CCTV surveillance rooms

Jonas De Bruyne (UGent) , Jamil Joundi (UGent) , Jessica Morton (UGent) , Niels Van Kets (UGent) , Glenn Van Wallendael (UGent) , Durk Talsma (UGent) , Jelle Saldien (UGent) , Lieven De Marez (UGent) , Wouter Durnez (UGent) and Klaas Bombeke (UGent)
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Abstract
Operators in closed-circuit television (CCTV) control rooms have to monitor large sets of video feeds coming from an ever increasing number of cameras. To assist these operators in their demanding day-to-day tasks, AI-driven support systems accompanied by user-centric interfaces are being developed. However, prototyping these support systems and testing them in operative control rooms can be a challenge. Therefore, in this paper, we present a virtual reality (VR) control room which can be used to investigate the effects of existing and future support systems on operators’ performance and behaviour in a fully controlled environment. Important assets of this VR control room include the possibility to subject operators to different levels of cognitive load and to monitor their cognitive-affective states using not only subjective but also behavioural and physiological techniques.

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MLA
De Bruyne, Jonas, et al. “Smooth Operator : A Virtual Environment to Prototype and Analyse Operator Support in CCTV Surveillance Rooms.” HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II, edited by Constantine Stephanidis et al., vol. 1420, Springer, 2021, pp. 233–40, doi:10.1007/978-3-030-78642-7_31.
APA
De Bruyne, J., Joundi, J., Morton, J., Van Kets, N., Van Wallendael, G., Talsma, D., … Bombeke, K. (2021). Smooth operator : a virtual environment to prototype and analyse operator support in CCTV surveillance rooms. In C. Stephanidis, M. Antona, & S. Ntoa (Eds.), HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II (Vol. 1420, pp. 233–240). https://doi.org/10.1007/978-3-030-78642-7_31
Chicago author-date
De Bruyne, Jonas, Jamil Joundi, Jessica Morton, Niels Van Kets, Glenn Van Wallendael, Durk Talsma, Jelle Saldien, Lieven De Marez, Wouter Durnez, and Klaas Bombeke. 2021. “Smooth Operator : A Virtual Environment to Prototype and Analyse Operator Support in CCTV Surveillance Rooms.” In HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II, edited by Constantine Stephanidis, Margherita Antona, and Stavroula Ntoa, 1420:233–40. Springer. https://doi.org/10.1007/978-3-030-78642-7_31.
Chicago author-date (all authors)
De Bruyne, Jonas, Jamil Joundi, Jessica Morton, Niels Van Kets, Glenn Van Wallendael, Durk Talsma, Jelle Saldien, Lieven De Marez, Wouter Durnez, and Klaas Bombeke. 2021. “Smooth Operator : A Virtual Environment to Prototype and Analyse Operator Support in CCTV Surveillance Rooms.” In HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II, ed by. Constantine Stephanidis, Margherita Antona, and Stavroula Ntoa, 1420:233–240. Springer. doi:10.1007/978-3-030-78642-7_31.
Vancouver
1.
De Bruyne J, Joundi J, Morton J, Van Kets N, Van Wallendael G, Talsma D, et al. Smooth operator : a virtual environment to prototype and analyse operator support in CCTV surveillance rooms. In: Stephanidis C, Antona M, Ntoa S, editors. HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II. Springer; 2021. p. 233–40.
IEEE
[1]
J. De Bruyne et al., “Smooth operator : a virtual environment to prototype and analyse operator support in CCTV surveillance rooms,” in HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II, Virtual event, 2021, vol. 1420, pp. 233–240.
@inproceedings{8717732,
  abstract     = {{Operators in closed-circuit television (CCTV) control rooms have to monitor large sets of video feeds coming from an ever increasing number of cameras. To assist these operators in their demanding day-to-day tasks, AI-driven support systems accompanied by user-centric interfaces are being developed. However, prototyping these support systems and testing them in operative control rooms can be a challenge. Therefore, in this paper, we present a virtual reality (VR) control room which can be used to investigate the effects of existing and future support systems on operators’ performance and behaviour in a fully controlled environment. Important assets of this VR control room include the possibility to subject operators to different levels of cognitive load and to monitor their cognitive-affective states using not only subjective but also behavioural and physiological techniques.}},
  author       = {{De Bruyne, Jonas and Joundi, Jamil and Morton, Jessica and Van Kets, Niels and Van Wallendael, Glenn and Talsma, Durk and Saldien, Jelle and De Marez, Lieven and Durnez, Wouter and Bombeke, Klaas}},
  booktitle    = {{HCI International 2021 - Posters, 23rd HCI International Conference, HCII 2021, Proceedings, Part II}},
  editor       = {{Stephanidis, Constantine and Antona, Margherita and Ntoa, Stavroula}},
  isbn         = {{9783030786410}},
  issn         = {{1865-0929}},
  language     = {{eng}},
  location     = {{Virtual event}},
  pages        = {{233--240}},
  publisher    = {{Springer}},
  title        = {{Smooth operator : a virtual environment to prototype and analyse operator support in CCTV surveillance rooms}},
  url          = {{http://dx.doi.org/10.1007/978-3-030-78642-7_31}},
  volume       = {{1420}},
  year         = {{2021}},
}

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