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The smartness highway : four roads of configurations, value propositions, and customer logics

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Keywords
Smart Service System, Smart Product, Smartness, Value Proposition, Customer Logic, Multiple Case Study Research

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MLA
Henkens, Bieke, et al. “The Smartness Highway : Four Roads of Configurations, Value Propositions, and Customer Logics.” Frontiers in Service 2021, Abstracts, 2021.
APA
Henkens, B., Verleye, K., Larivière, B., & Perks, H. (2021). The smartness highway : four roads of configurations, value propositions, and customer logics. Frontiers in Service 2021, Abstracts. Presented at the Frontiers in Service Conference 2021, Philadelphia, Pennsylvania (online).
Chicago author-date
Henkens, Bieke, Katrien Verleye, Bart Larivière, and Helen Perks. 2021. “The Smartness Highway : Four Roads of Configurations, Value Propositions, and Customer Logics.” In Frontiers in Service 2021, Abstracts.
Chicago author-date (all authors)
Henkens, Bieke, Katrien Verleye, Bart Larivière, and Helen Perks. 2021. “The Smartness Highway : Four Roads of Configurations, Value Propositions, and Customer Logics.” In Frontiers in Service 2021, Abstracts.
Vancouver
1.
Henkens B, Verleye K, Larivière B, Perks H. The smartness highway : four roads of configurations, value propositions, and customer logics. In: Frontiers in Service 2021, Abstracts. 2021.
IEEE
[1]
B. Henkens, K. Verleye, B. Larivière, and H. Perks, “The smartness highway : four roads of configurations, value propositions, and customer logics,” in Frontiers in Service 2021, Abstracts, Philadelphia, Pennsylvania (online), 2021.
@inproceedings{8713652,
  author       = {{Henkens, Bieke and Verleye, Katrien and Larivière, Bart and Perks, Helen}},
  booktitle    = {{Frontiers in Service 2021, Abstracts}},
  keywords     = {{Smart Service System,Smart Product,Smartness,Value Proposition,Customer Logic,Multiple Case Study Research}},
  language     = {{eng}},
  location     = {{Philadelphia, Pennsylvania (online)}},
  pages        = {{1}},
  title        = {{The smartness highway : four roads of configurations, value propositions, and customer logics}},
  url          = {{https://www.fox.temple.edu/institutes-centers/global-center-for-big-data-and-mobile-analytics/conferences/2021-frontiers-in-service-conference/}},
  year         = {{2021}},
}