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Is Business Process Management (BPM) ready for ambidexterity? Conceptualization, implementation guidelines and research agenda

Tomasz Helbin (UGent) and Amy Van Looy (UGent)
(2021) SUSTAINABILITY. 13(4).
Author
Organization
Abstract
Business Process Management ambidexterity is a nascent concept providing a philosophy and framework for organizations to radically innovate their business processes, while maintaining their capabilities in process efficiency and operational excellence. Considering the novelty of this topic, there is not yet an agreed conceptualization of the term, nor a consolidated view on related implementation guidelines. We aim to address this research gap through a Systematic Literature Review, where we provide a dual conceptualization that focuses on (1) the equilibrium balance between explorative and exploitative processes, as well as (2) the organizational capability to support exploration and exploitation. Based on this conceptualization, we provide consolidated guidelines for practitioners, including decision steps, followed by a research agenda in order to let this promising domain further advance.
Keywords
Renewable Energy, Sustainability and the Environment, Geography, Planning and Development, Management, Monitoring, Policy and Law

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Citation

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MLA
Helbin, Tomasz, and Amy Van Looy. “Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda.” SUSTAINABILITY, vol. 13, no. 4, 2021, doi:10.3390/su13041906.
APA
Helbin, T., & Van Looy, A. (2021). Is Business Process Management (BPM) ready for ambidexterity? Conceptualization, implementation guidelines and research agenda. SUSTAINABILITY, 13(4). https://doi.org/10.3390/su13041906
Chicago author-date
Helbin, Tomasz, and Amy Van Looy. 2021. “Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda.” SUSTAINABILITY 13 (4). https://doi.org/10.3390/su13041906.
Chicago author-date (all authors)
Helbin, Tomasz, and Amy Van Looy. 2021. “Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda.” SUSTAINABILITY 13 (4). doi:10.3390/su13041906.
Vancouver
1.
Helbin T, Van Looy A. Is Business Process Management (BPM) ready for ambidexterity? Conceptualization, implementation guidelines and research agenda. SUSTAINABILITY. 2021;13(4).
IEEE
[1]
T. Helbin and A. Van Looy, “Is Business Process Management (BPM) ready for ambidexterity? Conceptualization, implementation guidelines and research agenda,” SUSTAINABILITY, vol. 13, no. 4, 2021.
@article{8694935,
  abstract     = {{Business Process Management ambidexterity is a nascent concept providing a philosophy and framework for organizations to radically innovate their business processes, while maintaining their capabilities in process efficiency and operational excellence. Considering the novelty of this topic, there is not yet an agreed conceptualization of the term, nor a consolidated view on related implementation guidelines. We aim to address this research gap through a Systematic Literature Review, where we provide a dual conceptualization that focuses on (1) the equilibrium balance between explorative and exploitative processes, as well as (2) the organizational capability to support exploration and exploitation. Based on this conceptualization, we provide consolidated guidelines for practitioners, including decision steps, followed by a research agenda in order to let this promising domain further advance.}},
  articleno    = {{1906}},
  author       = {{Helbin, Tomasz and Van Looy, Amy}},
  issn         = {{2071-1050}},
  journal      = {{SUSTAINABILITY}},
  keywords     = {{Renewable Energy,Sustainability and the Environment,Geography,Planning and Development,Management,Monitoring,Policy and Law}},
  language     = {{eng}},
  number       = {{4}},
  pages        = {{25}},
  title        = {{Is Business Process Management (BPM) ready for ambidexterity? Conceptualization, implementation guidelines and research agenda}},
  url          = {{http://dx.doi.org/10.3390/su13041906}},
  volume       = {{13}},
  year         = {{2021}},
}

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