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Organizational trust among job seekers : the role of information-seeking and reciprocation wariness

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Abstract
This study explores job seekers' information-seeking and pre-hire trust, and the role of reciprocation wariness in the development of pre-hire trust. Individuals seeking a job with a technology company (N = 192) reported their perceptions of the organization's website usability and perceived similarity to their recruiter, organizational trustworthiness and trust, and intent to accept a job offer. Wariness moderated the relationship between website usability perceptions and trustworthiness. Unexpectedly, the interaction was in the opposite direction of what we predicted. In addition, job seekers' perceived similarity to their recruiter related to trustworthiness, and trust related to intent to accept a job offer. Our findings suggest that to some extent, recruiting organizations can encourage trust perceptions in the pre-hire context.
Keywords
PSYCHOLOGICAL CONTRACT, INDIVIDUAL-DIFFERENCES, WEB SITE, JUSTICE PERCEPTIONS, CONSUMER TRUST, RECRUITMENT, TRUSTWORTHINESS, PERFORMANCE, SUPPORT, ATTRACTION

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MLA
Kedharnath, Uma, et al. “Organizational Trust among Job Seekers : The Role of Information-Seeking and Reciprocation Wariness.” INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT, vol. 28, no. 3, 2020, pp. 351–63, doi:10.1111/ijsa.12290.
APA
Kedharnath, U., Shore, L., & Dulebohn, J. H. (2020). Organizational trust among job seekers : the role of information-seeking and reciprocation wariness. INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT, 28(3), 351–363. https://doi.org/10.1111/ijsa.12290
Chicago author-date
Kedharnath, Uma, Lynn Shore, and James H. Dulebohn. 2020. “Organizational Trust among Job Seekers : The Role of Information-Seeking and Reciprocation Wariness.” INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT 28 (3): 351–63. https://doi.org/10.1111/ijsa.12290.
Chicago author-date (all authors)
Kedharnath, Uma, Lynn Shore, and James H. Dulebohn. 2020. “Organizational Trust among Job Seekers : The Role of Information-Seeking and Reciprocation Wariness.” INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT 28 (3): 351–363. doi:10.1111/ijsa.12290.
Vancouver
1.
Kedharnath U, Shore L, Dulebohn JH. Organizational trust among job seekers : the role of information-seeking and reciprocation wariness. INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT. 2020;28(3):351–63.
IEEE
[1]
U. Kedharnath, L. Shore, and J. H. Dulebohn, “Organizational trust among job seekers : the role of information-seeking and reciprocation wariness,” INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT, vol. 28, no. 3, pp. 351–363, 2020.
@article{8692239,
  abstract     = {{This study explores job seekers' information-seeking and pre-hire trust, and the role of reciprocation wariness in the development of pre-hire trust. Individuals seeking a job with a technology company (N = 192) reported their perceptions of the organization's website usability and perceived similarity to their recruiter, organizational trustworthiness and trust, and intent to accept a job offer. Wariness moderated the relationship between website usability perceptions and trustworthiness. Unexpectedly, the interaction was in the opposite direction of what we predicted. In addition, job seekers' perceived similarity to their recruiter related to trustworthiness, and trust related to intent to accept a job offer. Our findings suggest that to some extent, recruiting organizations can encourage trust perceptions in the pre-hire context.}},
  author       = {{Kedharnath, Uma and Shore, Lynn and Dulebohn, James H.}},
  issn         = {{0965-075X}},
  journal      = {{INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT}},
  keywords     = {{PSYCHOLOGICAL CONTRACT,INDIVIDUAL-DIFFERENCES,WEB SITE,JUSTICE PERCEPTIONS,CONSUMER TRUST,RECRUITMENT,TRUSTWORTHINESS,PERFORMANCE,SUPPORT,ATTRACTION}},
  language     = {{eng}},
  number       = {{3}},
  pages        = {{351--363}},
  title        = {{Organizational trust among job seekers : the role of information-seeking and reciprocation wariness}},
  url          = {{http://dx.doi.org/10.1111/ijsa.12290}},
  volume       = {{28}},
  year         = {{2020}},
}

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