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Guidelines for annotating fine-grained emotion trajectories in customer service dialogues (version 1.0)

Sofie Labat (UGent) , Thomas Demeester (UGent) and Veronique Hoste (UGent)
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Keywords
LT3, emotion analysis, natural language processing, customer service

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Citation

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MLA
Labat, Sofie, et al. “Guidelines for Annotating Fine-Grained Emotion Trajectories in Customer Service Dialogues (Version 1.0).” LT3 Technical Report – LT3 20-01, LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium), 2020.
APA
Labat, S., Demeester, T., & Hoste, V. (2020). Guidelines for annotating fine-grained emotion trajectories in customer service dialogues (version 1.0). Ghent: LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium).
Chicago author-date
Labat, Sofie, Thomas Demeester, and Veronique Hoste. 2020. “Guidelines for Annotating Fine-Grained Emotion Trajectories in Customer Service Dialogues (Version 1.0).” LT3 Technical Report – LT3 20-01. Ghent: LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium).
Chicago author-date (all authors)
Labat, Sofie, Thomas Demeester, and Veronique Hoste. 2020. “Guidelines for Annotating Fine-Grained Emotion Trajectories in Customer Service Dialogues (Version 1.0).” LT3 Technical Report – LT3 20-01. Ghent: LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium).
Vancouver
1.
Labat S, Demeester T, Hoste V. Guidelines for annotating fine-grained emotion trajectories in customer service dialogues (version 1.0). LT3 Technical Report – LT3 20-01. Ghent: LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium); 2020.
IEEE
[1]
S. Labat, T. Demeester, and V. Hoste, “Guidelines for annotating fine-grained emotion trajectories in customer service dialogues (version 1.0),” LT3 Technical Report – LT3 20-01. LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium), Ghent, 2020.
@misc{8688684,
  author       = {{Labat, Sofie and Demeester, Thomas and Hoste, Veronique}},
  keywords     = {{LT3,emotion analysis,natural language processing,customer service}},
  language     = {{eng}},
  pages        = {{31}},
  publisher    = {{LT3, Faculty of Arts, Humanities and Law, Ghent University (Ghent, Belgium)}},
  series       = {{LT3 Technical Report – LT3 20-01}},
  title        = {{Guidelines for annotating fine-grained emotion trajectories in customer service dialogues (version 1.0)}},
  year         = {{2020}},
}