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Developing a tool for process-oriented appraisals and rewards : design science research

Aygun Shafagatova (UGent) and Amy Van Looy (UGent)
Author
Organization
Abstract
While business process management (BPM) has become a recognized discipline, managers are still challenged to achieve an appropriate alignment between BPM their BPM needs and other management practices in the organization. Specifically, the aligned behavior and performance of employees and teams are crucial to reap the full benefits of BPM. To help managers face such alignment challenges, we have developed a qualitative decision support tool, called "process-oriented appraisals and rewards" (POAR), by combining design-science research with a strong qualitative approach. Our study contributes to the BPM and human resource management (HRM) disciplines by extending multifaceted knowledge, while also offering a practical tool for managers to support their decision making regarding a BPM-HRM alignment.
Keywords
Software, business process management, design-science research, human resource management, process-oriented appraisals and rewards, qualitative decision support, tool development, BUSINESS PROCESS, PERFORMANCE MANAGEMENT, MOTIVATION

Citation

Please use this url to cite or link to this publication:

MLA
Shafagatova, Aygun, and Amy Van Looy. “Developing a Tool for Process-Oriented Appraisals and Rewards : Design Science Research.” JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS, 2020, doi:10.1002/smr.2321.
APA
Shafagatova, A., & Van Looy, A. (2020). Developing a tool for process-oriented appraisals and rewards : design science research. JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS. https://doi.org/10.1002/smr.2321
Chicago author-date
Shafagatova, Aygun, and Amy Van Looy. 2020. “Developing a Tool for Process-Oriented Appraisals and Rewards : Design Science Research.” JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS. https://doi.org/10.1002/smr.2321.
Chicago author-date (all authors)
Shafagatova, Aygun, and Amy Van Looy. 2020. “Developing a Tool for Process-Oriented Appraisals and Rewards : Design Science Research.” JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS. doi:10.1002/smr.2321.
Vancouver
1.
Shafagatova A, Van Looy A. Developing a tool for process-oriented appraisals and rewards : design science research. JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS. 2020;
IEEE
[1]
A. Shafagatova and A. Van Looy, “Developing a tool for process-oriented appraisals and rewards : design science research,” JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS, 2020.
@article{8677867,
  abstract     = {While business process management (BPM) has become a recognized discipline, managers are still challenged to achieve an appropriate alignment between BPM their BPM needs and other management practices in the organization. Specifically, the aligned behavior and performance of employees and teams are crucial to reap the full benefits of BPM. To help managers face such alignment challenges, we have developed a qualitative decision support tool, called "process-oriented appraisals and rewards" (POAR), by combining design-science research with a strong qualitative approach. Our study contributes to the BPM and human resource management (HRM) disciplines by extending multifaceted knowledge, while also offering a practical tool for managers to support their decision making regarding a BPM-HRM alignment.},
  articleno    = {e2321},
  author       = {Shafagatova, Aygun and Van Looy, Amy},
  issn         = {2047-7473},
  journal      = {JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS},
  keywords     = {Software,business process management,design-science research,human resource management,process-oriented appraisals and rewards,qualitative decision support,tool development,BUSINESS PROCESS,PERFORMANCE MANAGEMENT,MOTIVATION},
  language     = {eng},
  title        = {Developing a tool for process-oriented appraisals and rewards : design science research},
  url          = {http://dx.doi.org/10.1002/smr.2321},
  year         = {2020},
}

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