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Study protocol of OncoTolk: an observational study on communication problems in language-mediated consultations with migrant oncology patients in Flanders (Belgium)

Author
Organization
Abstract
<jats:sec><jats:title>Introduction</jats:title><jats:p>Effective doctor–patient communication in oncology settings can be challenging due to the complexity of the cancer disease trajectory. The challenges can become greater when doctors and patients do not share a common language and need to rely on language mediators. The aim of this study is to provide evidence-based recommendations for healthcare professionals, patients and language mediators on how to interact with each other during language-mediated consultations in oncology settings.</jats:p></jats:sec><jats:sec><jats:title>Methods and analysis</jats:title><jats:p>A systematic review of the literature on communication problems in monolingual and multilingual oncology settings will be conducted. Thirty language-mediated consultations with Turkish-speaking or Arabic-speaking cancer patients, language mediators and Dutch-speaking oncologists/haematologists will be video-recorded in three urban hospitals in Flanders, Belgium. All participants will be interviewed immediately after the consultation and 2 weeks after it by means of video-stimulated recall. Multimodal interaction analysis will be combined with qualitative content analysis to allow for the identification of communication practices when communication problems occur.</jats:p></jats:sec><jats:sec><jats:title>Ethics and dissemination</jats:title><jats:p>The study has been approved by the following ethics committees: Ghent University Hospital, Antwerp University Hospital, Antwerp Hospitals Network (ZNA). Results will be published via (inter)national peer-reviewed journals and the findings of the study will be communicated using a comprehensive dissemination strategy aimed at healthcare professionals, patients and language mediators.</jats:p></jats:sec>
Keywords
General Medicine

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MLA
Krystallidou, Demi, et al. “Study Protocol of OncoTolk: An Observational Study on Communication Problems in Language-Mediated Consultations with Migrant Oncology Patients in Flanders (Belgium).” BMJ Open, 2020.
APA
Krystallidou, D., Vaes, L., Devisch, I., Wens, J., & Pype, P. (2020). Study protocol of OncoTolk: an observational study on communication problems in language-mediated consultations with migrant oncology patients in Flanders (Belgium). BMJ Open.
Chicago author-date
Krystallidou, Demi, Lena Vaes, Ignaas Devisch, Johan Wens, and Peter Pype. 2020. “Study Protocol of OncoTolk: An Observational Study on Communication Problems in Language-Mediated Consultations with Migrant Oncology Patients in Flanders (Belgium).” BMJ Open.
Chicago author-date (all authors)
Krystallidou, Demi, Lena Vaes, Ignaas Devisch, Johan Wens, and Peter Pype. 2020. “Study Protocol of OncoTolk: An Observational Study on Communication Problems in Language-Mediated Consultations with Migrant Oncology Patients in Flanders (Belgium).” BMJ Open.
Vancouver
1.
Krystallidou D, Vaes L, Devisch I, Wens J, Pype P. Study protocol of OncoTolk: an observational study on communication problems in language-mediated consultations with migrant oncology patients in Flanders (Belgium). BMJ Open. 2020;
IEEE
[1]
D. Krystallidou, L. Vaes, I. Devisch, J. Wens, and P. Pype, “Study protocol of OncoTolk: an observational study on communication problems in language-mediated consultations with migrant oncology patients in Flanders (Belgium),” BMJ Open, 2020.
@article{8664316,
  abstract     = {<jats:sec><jats:title>Introduction</jats:title><jats:p>Effective doctor–patient communication in oncology settings can be challenging due to the complexity of the cancer disease trajectory. The challenges can become greater when doctors and patients do not share a common language and need to rely on language mediators. The aim of this study is to provide evidence-based recommendations for healthcare professionals, patients and language mediators on how to interact with each other during language-mediated consultations in oncology settings.</jats:p></jats:sec><jats:sec><jats:title>Methods and analysis</jats:title><jats:p>A systematic review of the literature on communication problems in monolingual and multilingual oncology settings will be conducted. Thirty language-mediated consultations with Turkish-speaking or Arabic-speaking cancer patients, language mediators and Dutch-speaking oncologists/haematologists will be video-recorded in three urban hospitals in Flanders, Belgium. All participants will be interviewed immediately after the consultation and 2 weeks after it by means of video-stimulated recall. Multimodal interaction analysis will be combined with qualitative content analysis to allow for the identification of communication practices when communication problems occur.</jats:p></jats:sec><jats:sec><jats:title>Ethics and dissemination</jats:title><jats:p>The study has been approved by the following ethics committees: Ghent University Hospital, Antwerp University Hospital, Antwerp Hospitals Network (ZNA). Results will be published via (inter)national peer-reviewed journals and the findings of the study will be communicated using a comprehensive dissemination strategy aimed at healthcare professionals, patients and language mediators.</jats:p></jats:sec>},
  articleno    = {e034426},
  author       = {Krystallidou, Demi and Vaes, Lena and Devisch, Ignaas and Wens, Johan and Pype, Peter},
  issn         = {2044-6055},
  journal      = {BMJ Open},
  keywords     = {General Medicine},
  language     = {eng},
  title        = {Study protocol of OncoTolk: an observational study on communication problems in language-mediated consultations with migrant oncology patients in Flanders (Belgium)},
  url          = {http://dx.doi.org/10.1136/bmjopen-2019-034426},
  year         = {2020},
}

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