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Product-service systems in the transition to a circular economy in the fashion industry : a customer engagement perspective

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Abstract
The fashion consumption causes consequential damages to the planet and society, facts that highlight the need to curtail its growth throughout more sustainable solutions. Among these solutions is engaging fashion customers in Product Service Systems (PSSs), which aim at demineralizing fashion consumption and slowing resource loops. Therefore, based on a thorough empirical analysis, this study sheds the light on fashion customers’ motives to engage in specific PSS models, namely fashion rental, fashion swap and second-hand fashion. Uncovering these motives further enriches the PSS literature, and allows to slow resource loops by bridging consumers’ aspirations to fashion companies activities.
Keywords
product service system (PSS), Use-Oriented PSS, customer engagement, fashion-rent, fashion-swap, second-hand fashion.

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Citation

Please use this url to cite or link to this publication:

MLA
Khitous, Fatima, et al. “Product-Service Systems in the Transition to a Circular Economy in the Fashion Industry : A Customer Engagement Perspective.” EURAM 2020 Conference, Proceedings, 2020.
APA
Khitous, F., Verleye, K., & Urbinati, A. (2020). Product-service systems in the transition to a circular economy in the fashion industry : a customer engagement perspective. In EURAM 2020 Conference, Proceedings. Dublin, Ireland.
Chicago author-date
Khitous, Fatima, Katrien Verleye, and Andrea Urbinati. 2020. “Product-Service Systems in the Transition to a Circular Economy in the Fashion Industry : A Customer Engagement Perspective.” In EURAM 2020 Conference, Proceedings.
Chicago author-date (all authors)
Khitous, Fatima, Katrien Verleye, and Andrea Urbinati. 2020. “Product-Service Systems in the Transition to a Circular Economy in the Fashion Industry : A Customer Engagement Perspective.” In EURAM 2020 Conference, Proceedings.
Vancouver
1.
Khitous F, Verleye K, Urbinati A. Product-service systems in the transition to a circular economy in the fashion industry : a customer engagement perspective. In: EURAM 2020 Conference, Proceedings. 2020.
IEEE
[1]
F. Khitous, K. Verleye, and A. Urbinati, “Product-service systems in the transition to a circular economy in the fashion industry : a customer engagement perspective,” in EURAM 2020 Conference, Proceedings, Dublin, Ireland, 2020.
@inproceedings{8659829,
  abstract     = {{The fashion consumption causes consequential damages to the planet and society, facts that highlight the need to curtail its growth throughout more sustainable solutions. Among these solutions is engaging fashion customers in Product Service Systems (PSSs), which aim at demineralizing fashion consumption and slowing resource loops. Therefore, based on a thorough empirical analysis, this study sheds the light on fashion customers’ motives to engage in specific PSS models, namely fashion rental, fashion swap and second-hand fashion. Uncovering these motives further enriches the PSS literature, and allows to slow resource loops by bridging consumers’ aspirations to fashion companies activities.}},
  author       = {{Khitous, Fatima and Verleye, Katrien and Urbinati, Andrea}},
  booktitle    = {{EURAM 2020 Conference, Proceedings}},
  keywords     = {{product service system (PSS),Use-Oriented PSS,customer engagement,fashion-rent,fashion-swap,second-hand fashion.}},
  language     = {{eng}},
  location     = {{Dublin, Ireland}},
  pages        = {{39}},
  title        = {{Product-service systems in the transition to a circular economy in the fashion industry : a customer engagement perspective}},
  url          = {{https://conferences.euram.academy/2020conference/}},
  year         = {{2020}},
}