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Abstract
The ‘Traffic Management as a Service’ (TMaaS) concept offers traffic management capabilities through a cloud-based platform. Without having to invest heavily in hardware, a city can simply subscribe to the platform in order to gain access to all available – multimodal and real-time – mobility-related data for their territory. TMaaS offers the tools to not only visualize data and manage traffic, but also to communicate with citizens. The platform automatically monitors the data flow and is able to send personalized messages to individual citizens, who in turn can reply to these messages and feed information back to the system. In this paper, we discuss the stakeholder research that was conducted and how it results in user-centred functional and design requirements for the TMaaS platform.

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MLA
Grandsart, Delphine, et al. “TMaaS : An Innovative, Multimodal and User-Centred Approach to Traffic Management.” Towards User-Centric Transport in Europe 2 : Enablers of Inclusive, Seamless and Sustainable Mobility, edited by Beate Müller and Gereon Meyer, Springer, 2020, pp. 102–16.
APA
Grandsart, D., Marlier, E., Geerts, D., Sanders, K., Gillis, D., Lopez, A. J., & Gautama, S. (2020). TMaaS : an innovative, multimodal and user-centred approach to traffic management. In B. Müller & G. Meyer (Eds.), Towards user-centric transport in Europe 2 : enablers of inclusive, seamless and sustainable mobility (pp. 102–116). Springer.
Chicago author-date
Grandsart, Delphine, Evelien Marlier, David Geerts, Kevin Sanders, Dominique Gillis, Angel J. Lopez, and Sidharta Gautama. 2020. “TMaaS : An Innovative, Multimodal and User-Centred Approach to Traffic Management.” In Towards User-Centric Transport in Europe 2 : Enablers of Inclusive, Seamless and Sustainable Mobility, edited by Beate Müller and Gereon Meyer, 102–16. Springer.
Chicago author-date (all authors)
Grandsart, Delphine, Evelien Marlier, David Geerts, Kevin Sanders, Dominique Gillis, Angel J. Lopez, and Sidharta Gautama. 2020. “TMaaS : An Innovative, Multimodal and User-Centred Approach to Traffic Management.” In Towards User-Centric Transport in Europe 2 : Enablers of Inclusive, Seamless and Sustainable Mobility, ed by. Beate Müller and Gereon Meyer, 102–116. Springer.
Vancouver
1.
Grandsart D, Marlier E, Geerts D, Sanders K, Gillis D, Lopez AJ, et al. TMaaS : an innovative, multimodal and user-centred approach to traffic management. In: Müller B, Meyer G, editors. Towards user-centric transport in Europe 2 : enablers of inclusive, seamless and sustainable mobility. Springer; 2020. p. 102–16.
IEEE
[1]
D. Grandsart et al., “TMaaS : an innovative, multimodal and user-centred approach to traffic management,” in Towards user-centric transport in Europe 2 : enablers of inclusive, seamless and sustainable mobility, B. Müller and G. Meyer, Eds. Springer, 2020, pp. 102–116.
@incollection{8646343,
  abstract     = {The ‘Traffic Management as a Service’ (TMaaS) concept offers traffic management capabilities through a cloud-based platform. Without having to invest heavily in hardware, a city can simply subscribe to the platform in order to gain access to all available – multimodal and real-time – mobility-related data for their territory. TMaaS offers the tools to not only visualize data and manage traffic, but also to communicate with citizens. The platform automatically monitors the data flow and is able to send personalized messages to individual citizens, who in turn can reply to these messages and feed information back to the system. In this paper, we discuss the stakeholder research that was conducted and how it results in user-centred functional and design requirements for the TMaaS platform.},
  author       = {Grandsart, Delphine and Marlier, Evelien and Geerts, David and Sanders, Kevin and Gillis, Dominique and Lopez, Angel J. and Gautama, Sidharta},
  booktitle    = {Towards user-centric transport in Europe 2 : enablers of inclusive, seamless and sustainable mobility},
  editor       = {Müller, Beate and Meyer, Gereon},
  isbn         = {9783030380274},
  language     = {eng},
  pages        = {102--116},
  publisher    = {Springer},
  series       = {Lecture Notes in Mobility},
  title        = {TMaaS : an innovative, multimodal and user-centred approach to traffic management},
  url          = {http://dx.doi.org/10.1007/978-3-030-38028-1_8},
  year         = {2020},
}

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