Academic Bibliography

 Search 200 years of publications by Ghent University researchers.
Advanced search
1 file | 770.98 KB
Add to list
  1. Search results
  2. You’ve got mail : does workplace tele...

You’ve got mail : does workplace telepressure relate to email communication?

Ruben Cambier (UGent) and Peter Vlerick (UGent)
(2020) COGNITION TECHNOLOGY & WORK. 22(3). p.633-640
Author
Organization
Abstract
Email is ubiquitous at the workplace. However, only few studies have empirically investigated the cognitive underpinning of computer-mediated business communication in general or work-related email behaviour in particular. In this paper, we further explored the relationship between workplace telepressure and two specific behavioural outcomes (i.e., email reply quantity and email response latency) by examining email traffic in a convenience sample of 55 employees who used their business email address daily during a typical workweek. Results of hierarchical regression analyses revealed that employees’ workplace telepressure was positively related to their email reply quantity and, surprisingly, unrelated to their email response latency. Altogether, our findings highlight the key role of individual cognitive characteristics, such as one’s workplace telepressure, in message-based computer-mediated communication.
Keywords
Email, Reply quantity, Response latency, Workplace telepressure, MOBILE PHONE USE, CONSEQUENCES, WORK

Downloads

  • Download
    (...).pdf
    • full text (Published version)
    • |
    • UGent only
    • |
    • PDF
    • |
    • 770.98 KB

Citation

Please use this url to cite or link to this publication:

MLA
Cambier, Ruben, and Peter Vlerick. “You’ve Got Mail : Does Workplace Telepressure Relate to Email Communication?” COGNITION TECHNOLOGY & WORK, vol. 22, no. 3, 2020, pp. 633–40, doi:10.1007/s10111-019-00592-1.
APA
Cambier, R., & Vlerick, P. (2020). You’ve got mail : does workplace telepressure relate to email communication? COGNITION TECHNOLOGY & WORK, 22(3), 633–640. https://doi.org/10.1007/s10111-019-00592-1
Chicago author-date
Cambier, Ruben, and Peter Vlerick. 2020. “You’ve Got Mail : Does Workplace Telepressure Relate to Email Communication?” COGNITION TECHNOLOGY & WORK 22 (3): 633–40. https://doi.org/10.1007/s10111-019-00592-1.
Chicago author-date (all authors)
Cambier, Ruben, and Peter Vlerick. 2020. “You’ve Got Mail : Does Workplace Telepressure Relate to Email Communication?” COGNITION TECHNOLOGY & WORK 22 (3): 633–640. doi:10.1007/s10111-019-00592-1.
Vancouver
1.
Cambier R, Vlerick P. You’ve got mail : does workplace telepressure relate to email communication? COGNITION TECHNOLOGY & WORK. 2020;22(3):633–40.
IEEE
[1]
R. Cambier and P. Vlerick, “You’ve got mail : does workplace telepressure relate to email communication?,” COGNITION TECHNOLOGY & WORK, vol. 22, no. 3, pp. 633–640, 2020.
@article{8641194,
  abstract     = {{Email is ubiquitous at the workplace. However, only few studies have empirically investigated the cognitive underpinning of computer-mediated business communication in general or work-related email behaviour in particular. In this paper, we further explored the relationship between workplace telepressure and two specific behavioural outcomes (i.e., email reply quantity and email response latency) by examining email traffic in a convenience sample of 55 employees who used their business email address daily during a typical workweek. Results of hierarchical regression analyses revealed that employees’ workplace telepressure was positively related to their email reply quantity and, surprisingly, unrelated to their email response latency. Altogether, our findings highlight the key role of individual cognitive characteristics, such as one’s workplace telepressure, in message-based computer-mediated communication.}},
  author       = {{Cambier, Ruben and Vlerick, Peter}},
  issn         = {{1435-5558}},
  journal      = {{COGNITION TECHNOLOGY & WORK}},
  keywords     = {{Email,Reply quantity,Response latency,Workplace telepressure,MOBILE PHONE USE,CONSEQUENCES,WORK}},
  language     = {{eng}},
  number       = {{3}},
  pages        = {{633--640}},
  title        = {{You’ve got mail : does workplace telepressure relate to email communication?}},
  url          = {{http://dx.doi.org/10.1007/s10111-019-00592-1}},
  volume       = {{22}},
  year         = {{2020}},
}
Altmetric
View in Altmetric
Web of Science
Times cited: