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Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing

Bram Van Acker (UGent) , Peter Conradie (UGent) , Peter Vlerick (UGent) and Jelle Saldien (UGent)
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Abstract
As Industry 4.0 will greatly challenge employee mental workload (MWL), research on objective wearable MWL-monitoring is in high demand. However, numerous research lines validating such technology might become redundant when employees eventually object to its implementation. In a pilot study, we manipulated two ways in which employees might perceive MWL-monitoring initiatives. We found that framing the technology in terms of serving intrinsic goals (e.g., improving health) together with an autonomy-supportive context (e.g., allowing discussion) yields higher user acceptability when compared to framing in terms of extrinsic goals (e.g., increasing productivity) together with a controlling context (e.g., mandating use). User acceptability still panned out neutral in case of the former, however - feeding into our own and suggested future work.
Keywords
Wearable mental workload monitoring, Industry 4.0, Organizational processes, Technology, User acceptability

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Chicago
Van Acker, Bram, Peter Conradie, Peter Vlerick, and Jelle Saldien. 2019. “Employee Acceptability of Wearable Mental Workload Monitoring in Industry 4.0 : a Pilot Study on Motivational and Contextual Framing.” Proceedings of the Design Society 1 (1): 2101–2110.
APA
Van Acker, Bram, Conradie, P., Vlerick, P., & Saldien, J. (2019). Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing. PROCEEDINGS OF THE DESIGN SOCIETY, 1(1), 2101–2110. Presented at the 22nd International Conference on Engineering Design (ICED19).
Vancouver
1.
Van Acker B, Conradie P, Vlerick P, Saldien J. Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing. PROCEEDINGS OF THE DESIGN SOCIETY. 2019;1(1):2101–10.
MLA
Van Acker, Bram et al. “Employee Acceptability of Wearable Mental Workload Monitoring in Industry 4.0 : a Pilot Study on Motivational and Contextual Framing.” PROCEEDINGS OF THE DESIGN SOCIETY 1.1 (2019): 2101–2110. Print.
@article{8625057,
  abstract     = {As Industry 4.0 will greatly challenge employee mental workload (MWL), research on objective wearable MWL-monitoring is in high demand. However, numerous research lines validating such technology might become redundant when employees eventually object to its implementation. In a pilot study, we manipulated two ways in which employees might perceive MWL-monitoring initiatives. We found that framing the technology in terms of serving intrinsic goals (e.g., improving health) together with an autonomy-supportive context (e.g., allowing discussion) yields higher user acceptability when compared to framing in terms of extrinsic goals (e.g., increasing productivity) together with a controlling context (e.g., mandating use). User acceptability still panned out neutral in case of the former, however - feeding into our own and suggested future work.},
  author       = {Van Acker, Bram and Conradie, Peter and Vlerick, Peter and Saldien, Jelle},
  issn         = {2220-4342},
  journal      = {PROCEEDINGS OF THE DESIGN SOCIETY},
  keywords     = {Wearable mental workload monitoring,Industry 4.0,Organizational processes,Technology,User acceptability},
  language     = {eng},
  location     = {Delft, The Netherlands},
  number       = {1},
  pages        = {2101--2110},
  title        = {Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing},
  url          = {http://dx.doi.org/10.1017/dsi.2019.216},
  volume       = {1},
  year         = {2019},
}

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