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Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing

Bram Van Acker (UGent) , Peter Conradie (UGent) , Peter Vlerick (UGent) and Jelle Saldien (UGent)
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Abstract
As Industry 4.0 will greatly challenge employee mental workload (MWL), research on objective wearable MWL-monitoring is in high demand. However, numerous research lines validating such technology might become redundant when employees eventually object to its implementation. In a pilot study, we manipulated two ways in which employees might perceive MWL-monitoring initiatives. We found that framing the technology in terms of serving intrinsic goals (e.g., improving health) together with an autonomy-supportive context (e.g., allowing discussion) yields higher user acceptability when compared to framing in terms of extrinsic goals (e.g., increasing productivity) together with a controlling context (e.g., mandating use). User acceptability still panned out neutral in case of the former, however - feeding into our own and suggested future work.
Keywords
Wearable mental workload monitoring, Industry 4.0, Organizational processes, Technology, User acceptability

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MLA
Van Acker, Bram, et al. “Employee Acceptability of Wearable Mental Workload Monitoring in Industry 4.0 : A Pilot Study on Motivational and Contextual Framing.” PROCEEDINGS OF THE DESIGN SOCIETY, vol. 1, no. 1, 2019, pp. 2101–10.
APA
Van Acker, B., Conradie, P., Vlerick, P., & Saldien, J. (2019). Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing. In PROCEEDINGS OF THE DESIGN SOCIETY (Vol. 1, pp. 2101–2110). Delft, The Netherlands.
Chicago author-date
Van Acker, Bram, Peter Conradie, Peter Vlerick, and Jelle Saldien. 2019. “Employee Acceptability of Wearable Mental Workload Monitoring in Industry 4.0 : A Pilot Study on Motivational and Contextual Framing.” In PROCEEDINGS OF THE DESIGN SOCIETY, 1:2101–10.
Chicago author-date (all authors)
Van Acker, Bram, Peter Conradie, Peter Vlerick, and Jelle Saldien. 2019. “Employee Acceptability of Wearable Mental Workload Monitoring in Industry 4.0 : A Pilot Study on Motivational and Contextual Framing.” In PROCEEDINGS OF THE DESIGN SOCIETY, 1:2101–2110.
Vancouver
1.
Van Acker B, Conradie P, Vlerick P, Saldien J. Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing. In: PROCEEDINGS OF THE DESIGN SOCIETY. 2019. p. 2101–10.
IEEE
[1]
B. Van Acker, P. Conradie, P. Vlerick, and J. Saldien, “Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing,” in PROCEEDINGS OF THE DESIGN SOCIETY, Delft, The Netherlands, 2019, vol. 1, no. 1, pp. 2101–2110.
@inproceedings{8625057,
  abstract     = {As Industry 4.0 will greatly challenge employee mental workload (MWL), research on objective wearable MWL-monitoring is in high demand. However, numerous research lines validating such technology might become redundant when employees eventually object to its implementation. In a pilot study, we manipulated two ways in which employees might perceive MWL-monitoring initiatives. We found that framing the technology in terms of serving intrinsic goals (e.g., improving health) together with an autonomy-supportive context (e.g., allowing discussion) yields higher user acceptability when compared to framing in terms of extrinsic goals (e.g., increasing productivity) together with a controlling context (e.g., mandating use). User acceptability still panned out neutral in case of the former, however - feeding into our own and suggested future work.},
  author       = {Van Acker, Bram and Conradie, Peter and Vlerick, Peter and Saldien, Jelle},
  booktitle    = {PROCEEDINGS OF THE DESIGN SOCIETY},
  issn         = {2220-4342},
  keywords     = {Wearable mental workload monitoring,Industry 4.0,Organizational processes,Technology,User acceptability},
  language     = {eng},
  location     = {Delft, The Netherlands},
  number       = {1},
  pages        = {2101--2110},
  title        = {Employee acceptability of wearable mental workload monitoring in industry 4.0 : a pilot study on motivational and contextual framing},
  url          = {http://dx.doi.org/10.1017/dsi.2019.216},
  volume       = {1},
  year         = {2019},
}

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