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Fine-tuning the usability of a crowdsourced indoor navigation system

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Abstract
This paper describes the development of a crowdsourced indoor navigation system named SoleWay. Because the input of volunteers is crucial, special attention was paid to the usability of the system at different stages throughout its development. Besides a user-friendly system, this has resulted in a number of important insights that can facilitate the development of future systems: the importance social motivation of potential users, integration of a stepwise approach (with a gradual release and subsequent user evaluations), and adaptation to user requirements. These elements combined are also crucial to be able to obtain a critical crowd that can sustain a viable content.
Keywords
WAYFINDING STRATEGIES, GENDER-DIFFERENCES, SPATIAL MODEL, CHALLENGES, DIRECTION, NETWORK, SPACE, MAPS, Indoor navigation, crowdsourcing, usability, user-centered design, routing application

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MLA
Ooms, Kristien, et al. “Fine-Tuning the Usability of a Crowdsourced Indoor Navigation System.” CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE, vol. 46, no. 5, 2019, pp. 456–73.
APA
Ooms, K., Duytschaever, A., Stroeken, K., Verdoolaege, A., Viaene, P., & Van de Weghe, N. (2019). Fine-tuning the usability of a crowdsourced indoor navigation system. CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE, 46(5), 456–473.
Chicago author-date
Ooms, Kristien, Alexander Duytschaever, Koenraad Stroeken, Annelies Verdoolaege, Pepijn Viaene, and Nico Van de Weghe. 2019. “Fine-Tuning the Usability of a Crowdsourced Indoor Navigation System.” CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE 46 (5): 456–73.
Chicago author-date (all authors)
Ooms, Kristien, Alexander Duytschaever, Koenraad Stroeken, Annelies Verdoolaege, Pepijn Viaene, and Nico Van de Weghe. 2019. “Fine-Tuning the Usability of a Crowdsourced Indoor Navigation System.” CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE 46 (5): 456–473.
Vancouver
1.
Ooms K, Duytschaever A, Stroeken K, Verdoolaege A, Viaene P, Van de Weghe N. Fine-tuning the usability of a crowdsourced indoor navigation system. CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE. 2019;46(5):456–73.
IEEE
[1]
K. Ooms, A. Duytschaever, K. Stroeken, A. Verdoolaege, P. Viaene, and N. Van de Weghe, “Fine-tuning the usability of a crowdsourced indoor navigation system,” CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE, vol. 46, no. 5, pp. 456–473, 2019.
@article{8623998,
  abstract     = {This paper describes the development of a crowdsourced indoor navigation system named SoleWay. Because the input of volunteers is crucial, special attention was paid to the usability of the system at different stages throughout its development. Besides a user-friendly system, this has resulted in a number of important insights that can facilitate the development of future systems: the importance social motivation of potential users, integration of a stepwise approach (with a gradual release and subsequent user evaluations), and adaptation to user requirements. These elements combined are also crucial to be able to obtain a critical crowd that can sustain a viable content.},
  author       = {Ooms, Kristien and Duytschaever, Alexander and Stroeken, Koenraad and Verdoolaege, Annelies and Viaene, Pepijn and Van de Weghe, Nico},
  issn         = {1523-0406},
  journal      = {CARTOGRAPHY AND GEOGRAPHIC INFORMATION SCIENCE},
  keywords     = {WAYFINDING STRATEGIES,GENDER-DIFFERENCES,SPATIAL MODEL,CHALLENGES,DIRECTION,NETWORK,SPACE,MAPS,Indoor navigation,crowdsourcing,usability,user-centered design,routing application},
  language     = {eng},
  number       = {5},
  pages        = {456--473},
  title        = {Fine-tuning the usability of a crowdsourced indoor navigation system},
  url          = {http://dx.doi.org/10.1080/15230406.2018.1535331},
  volume       = {46},
  year         = {2019},
}

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