@misc{8617248,
  abstract     = {{Aim: To reflect on Lean experts' perspective on components of Lean management in health care and its implications for practice.
Background: The involvement of Lean experts is one of the key succes factors of a sustainable Lean transformation in health care.
Methods: Thirteen Lean experts participated in two focus groups. They all had experience in the implementation of Lean in healthcare organizations.
Results: Lean experts all seem to have a unique perspective on Lean management in health care. Experts without a healthcare degree appear to focus more on the entire management system, where experts with a nursing degree seem to concentrate more on the soft Lean principles.
Conclusion: It seems plausible their professional background appears to have an influence. Implications for Nursing Management: In selecting a Lean expert, nurse managers may want to gauge what elements the Lean expert tends to emphasize. It seems plausible to opt for a Lean expert without a healthcare degree to accomplish the Lean transformation as they have a broader view on Lean. It may also be useful for managers to involve several Lean experts, all with complementary perspectives and backgrounds.}},
  author       = {{Antierens, Alain and Beeckman, Dimitri and Verhaeghe, Sofie and Van Hecke, Ann}},
  issn         = {{0966-0429}},
  keywords     = {{healthcare,lean,lean experts,IMPLEMENTATION,CONTEXT,WORK}},
  language     = {{eng}},
  number       = {{6}},
  pages        = {{1332--1336}},
  series       = {{JOURNAL OF NURSING MANAGEMENT}},
  title        = {{Wanted in health care : lean experts with a broad perspective}},
  url          = {{http://doi.org/10.1111/jonm.12784}},
  volume       = {{27}},
  year         = {{2019}},
}

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