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Headache service quality : the role of specialized headache centres within structured headache services, and suggested standards and criteria as centres of excellence

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Abstract
In joint initiatives, the European Headache Federation and Lifting The Burden have described a model of structured headache services (with their basis in primary care), defined service quality in this context, and developed practical methods for its evaluation.Here, in a continuation of the service quality evaluation programme, we set out ten suggested role- and performance-defining standards for specialized headache centres operating as an integral component of these services. Verifiable criteria for evaluation accompany each standard. The purposes are five-fold: (i) to inspire and promote, or stimulate the establishment of, specialized headache centres as centres of excellence; (ii) to define the role of such centres within optimally structured and organized national headache services; (iii) to set out criteria by which such centres may be recognized as exemplary in their fulfilment of this role; (iv) to provide the basis for, and to initiate and motivate, collaboration and networking between such centres both nationally and internationally; (v) ultimately to improve the delivery and quality of health care for headache.
Keywords
Headache, Health care, Health service organization, Structured headache services, Specialized headache centres, Service quality, Standards, European Headache Federation, Global Campaign against Headache, GLOBAL CAMPAIGN, BURDEN, PREVALENCE, DISORDERS, MIGRAINE, HEALTH, ORGANIZATION, DISABILITY, CARE, PROGRAM

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Citation

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Chicago
Steiner, TJ, H Göbel, R Jensen, C Lampl, Koen Paemeleire, M Linde, M Braschinsky, D Mitsikostas, R Gil-Gouveia, and Z Katsarava. 2019. “Headache Service Quality : the Role of Specialized Headache Centres Within Structured Headache Services, and Suggested Standards and Criteria as Centres of Excellence.” Journal of Headache and Pain 20.
APA
Steiner, T., Göbel, H., Jensen, R., Lampl, C., Paemeleire, K., Linde, M., Braschinsky, M., et al. (2019). Headache service quality : the role of specialized headache centres within structured headache services, and suggested standards and criteria as centres of excellence. JOURNAL OF HEADACHE AND PAIN, 20.
Vancouver
1.
Steiner T, Göbel H, Jensen R, Lampl C, Paemeleire K, Linde M, et al. Headache service quality : the role of specialized headache centres within structured headache services, and suggested standards and criteria as centres of excellence. JOURNAL OF HEADACHE AND PAIN. 2019;20.
MLA
Steiner, TJ et al. “Headache Service Quality : the Role of Specialized Headache Centres Within Structured Headache Services, and Suggested Standards and Criteria as Centres of Excellence.” JOURNAL OF HEADACHE AND PAIN 20 (2019): n. pag. Print.
@article{8613836,
  abstract     = {In joint initiatives, the European Headache Federation and Lifting The Burden have described a model of structured headache services (with their basis in primary care), defined service quality in this context, and developed practical methods for its evaluation.Here, in a continuation of the service quality evaluation programme, we set out ten suggested role- and performance-defining standards for specialized headache centres operating as an integral component of these services. Verifiable criteria for evaluation accompany each standard. The purposes are five-fold: (i) to inspire and promote, or stimulate the establishment of, specialized headache centres as centres of excellence; (ii) to define the role of such centres within optimally structured and organized national headache services; (iii) to set out criteria by which such centres may be recognized as exemplary in their fulfilment of this role; (iv) to provide the basis for, and to initiate and motivate, collaboration and networking between such centres both nationally and internationally; (v) ultimately to improve the delivery and quality of health care for headache.},
  articleno    = {24},
  author       = {Steiner, TJ and G{\"o}bel, H and Jensen, R and Lampl, C and Paemeleire, Koen and Linde, M and Braschinsky, M and Mitsikostas, D and Gil-Gouveia, R and Katsarava, Z},
  issn         = {1129-2369},
  journal      = {JOURNAL OF HEADACHE AND PAIN},
  language     = {eng},
  pages        = {9},
  title        = {Headache service quality : the role of specialized headache centres within structured headache services, and suggested standards and criteria as centres of excellence},
  url          = {http://dx.doi.org/10.1186/s10194-019-0970-7},
  volume       = {20},
  year         = {2019},
}

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