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Variable and class-dependent service capacity with a multi-class arrival process

Jens Baetens (UGent) , Bart Steyaert (UGent) , Dieter Claeys (UGent) and Herwig Bruneel (UGent)
(2018) p.123-130
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Abstract
In manufacturing, a single batch server can often group a number of customers that require the same type of service. In this paper, a shared queue without customer reordering is used in order to reduce the variability of throughput time of material throughout the manufacturing process which guarantees a global First-Come-First-Served (FCFS) service discipline. This is a significant difference with the more common polling systems where each type of customer has a dedicated queue. The batch server in this paper has a variable service capacity that depends on the classes of the customers in the queue. This paper extends previous work by considering a general number of N customer classes. During the analysis, we focus on the system occupancy of this system at random slot boundaries.
Keywords
Batch Service, Variable Service Capacity, N customer types

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Citation

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Chicago
Baetens, Jens, Bart Steyaert, Dieter Claeys, and Herwig Bruneel. 2018. “Variable and Class-dependent Service Capacity with a Multi-class Arrival Process.” In , ed. Philippe Geril, 123–130. Eurosis-ETI.
APA
Baetens, Jens, Steyaert, B., Claeys, D., & Bruneel, H. (2018). Variable and class-dependent service capacity with a multi-class arrival process. In P. Geril (Ed.), (pp. 123–130). Presented at the 32nd Annual European Simulation and Modelling Conference 2018, Eurosis-ETI.
Vancouver
1.
Baetens J, Steyaert B, Claeys D, Bruneel H. Variable and class-dependent service capacity with a multi-class arrival process. In: Geril P, editor. Eurosis-ETI; 2018. p. 123–30.
MLA
Baetens, Jens, Bart Steyaert, Dieter Claeys, et al. “Variable and Class-dependent Service Capacity with a Multi-class Arrival Process.” Ed. Philippe Geril. Eurosis-ETI, 2018. 123–130. Print.
@inproceedings{8578765,
  abstract     = {In manufacturing, a single batch server can often group a number of customers that require the same type of service. In this paper, a shared queue without customer reordering is used in order to reduce the variability of throughput time of material throughout the manufacturing process which guarantees a global First-Come-First-Served (FCFS) service discipline. This is a significant difference with the more common polling systems where each type of customer has a dedicated queue. The batch server in this paper has a variable service capacity that depends on the classes of the customers in the queue. This paper extends previous work by considering a general number of N customer classes. During the analysis, we focus on the system occupancy of this system at random slot boundaries.},
  author       = {Baetens, Jens and Steyaert, Bart and Claeys, Dieter and Bruneel, Herwig},
  editor       = {Geril, Philippe},
  isbn         = {978-9492859},
  keyword      = {Batch Service,Variable Service Capacity,N customer types},
  language     = {eng},
  location     = {Ghent },
  pages        = {123--130},
  publisher    = {Eurosis-ETI},
  title        = {Variable and class-dependent service capacity with a multi-class arrival process},
  year         = {2018},
}